Fleet Contract Specialist

NHBC Accepts inc.; Milton Keynes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading fleet management company in Milton Keynes is seeking a Fleet Contract Specialist to manage supplier relationships and ensure compliance within fleet operations. The role involves coordination across multiple departments to foster a customer-focused fleet service, contributing to sustainability initiatives. Candidates should possess strong interpersonal skills and have a background in contract management. The position also requires attention to detail and the ability to analyze data accurately. A hybrid working model and compelling benefits package are offered.

Benefits

27 days annual leave + bank holidays

Enhanced pension scheme

Life assurance

Subsidised private medical insurance

Employee discounts platform

Enhanced maternity/paternity leave

Annual performance-based bonus

Qualifications

• Experience in contract/fleet management role.
• Ability to build positive relationships with stakeholders.
• Willingness to travel across the country.

Responsibilities

• Provide expert policy guidance for compliance.
• Manage supplier relationships and contract delivery.
• Oversee daily fleet activity and maintain data.

Skills

Interpersonal skills

Planning and organizational skills

Problem-solving abilities

Analytical skills

Attention to detail

Tools

Microsoft Office

Job description

Working location: Hybrid (Office based in Milton Keynes)

Employment type: full time, 12 months fixed term contract (Potential to become permanent)

Job summary

The role of a Fleet Contract Specialist offers wide exposure across the business and its stakeholders, building strong customer focus and lasting relationships. It’s a busy, fast‑moving area where no two days are the same.

What you’ll be doing

You’ll be right at the heart of NHBC’s fleet operations, acting as the main connection point between our service providers and the wider business. You’ll coordinate activity, resolve challenges and keep our fleet running smoothly. You’ll oversee the performance of our vehicle providers, ensuring standards stay high and agreements are met, while proactively spotting areas for improvement.

Working alongside colleagues across multiple departments, you’ll help shape a reliable and customer‑focused fleet service that supports our people out on the road. You’ll also play an important part in NHBC’s wider ambitions championing safe, responsible and sustainable fleet practices that contribute to our long‑term operational and environmental goals.

Responsibilities

• Fleet Policy & Compliance Management: Provide expert policy guidance, resolve driver queries and communicate updates to ensure full compliance.
• Supplier Relationship & Risk Management: Manage key supplier relationships, ensuring contract delivery and proactively addressing risks.
• Fleet Operations & Data Management: Oversee daily fleet activity and maintain accurate, up‑to‑date data across systems and supplier portals.
• Driver Compliance & Risk Profiling: Ensure all driver checks and training are completed while monitoring and reporting risk profiles.
• Stakeholder Engagement & Communication: Build strong internal relationships, lead fleet communications and chair user groups to gather feedback.
• Sustainability & Environmental Impact: Drive fleet sustainability initiatives and identify opportunities to reduce carbon impact.
• Fleet Strategy Support & Continuous Improvement: Support strategic reviews, explore new solutions and recommend improvements for cost and service optimisation.
• Administrative Support & Reporting: Deliver governance and reporting tasks, analyse invoices and maintain accurate compliance records.

What we’re looking for

• Previous experience in a contract/fleet management role
• Excellent interpersonal skills with the ability to build and maintain positive relationships with both internal and external stakeholders
• Willingness and ability to travel across the country to meet with suppliers and stakeholders
• Strong planning and organisational skills with the ability to meet deadlines
• Excellent problem‑solving abilities
• Strong analytical skills
• High level of accuracy and attention to detail
• Self‑motivated and able to work independently
• Excellent verbal and written communication skills
• Experienced with systems and I.T. applications (e.g. Microsoft Office)

What we offer

• 27 days annual leave + bank holidays
• Enhanced pension scheme (up to 10.5%)
• Life assurance
• Subsidised private medical insurance
• Employee discounts platform
• Enhanced maternity, paternity, adoption leave and pay for all new parents
• Annual performance‑based bonus (percentage of salary)
• Regular salary benchmarks against the wider market

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea‑sharing.

How to apply

If you’re interested in working at NHBC but haven’t found the role for you within our current vacancies, please upload your CV. We will contact you if a suitable position becomes available and will keep your CV on file for up to 18 months. Check our careers page regularly for new opportunities.