Flagship Store General Manager — Luxury Retail Growth

The White Company; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading retail brand in Greater London is seeking a General Manager to lead their flagship store, ensuring high commercial performance and an exceptional customer experience. Responsibilities include managing a multi-layered team, building strong relationships with head office functions, and driving performance through effective decision-making. The ideal candidate has significant retail management experience, strong leadership skills, and a customer-centric approach. This role offers a dynamic environment in a high-profile retail setting.

Benefits

Comprehensive training programs

Employee discounts

Opportunities for career development

Qualifications

• Proven success operating at General Manager / Store Manager level in retail.
• Experience leading large teams of 50+ colleagues.
• Strong understanding of P&L ownership.

Responsibilities

• Lead delivery of flagship store business plan aligned to retail strategy.
• Create exceptional customer journey through inspiring visual merchandising.
• Build high-performance culture by coaching managers.

Skills

Commercial acumen

Leadership skills

Communication

Organizational skills

Customer-centric mindset

Job description

A leading retail brand in Greater London is seeking a General Manager to lead their flagship store, ensuring high commercial performance and an exceptional customer experience. Responsibilities include managing a multi-layered team, building strong relationships with head office functions, and driving performance through effective decision-making. The ideal candidate has significant retail management experience, strong leadership skills, and a customer-centric approach. This role offers a dynamic environment in a high-profile retail setting.