Fire Alarm Service Engineer

Frocester Group; Morley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in fire safety is seeking a Fire Alarm Service Engineer to join their team. This field-based role involves the maintenance, fault-finding, and repair of fire safety systems. Candidates should possess a strong technical background, with at least three years of relevant experience, and willingness to work independently while providing excellent customer service. The company values professional growth and offers a supportive environment for its employees.

Benefits

Competitive salary & benefits

Opportunities for career progression

A professional and supportive work environment

Qualifications

• Minimum 3 years experience servicing fire alarm systems preferred.
• Strong knowledge of conventional and addressable fire systems.
• Working knowledge of BS 5839, BS 5266, and fire industry standards.

Responsibilities

• Carry out planned preventative maintenance (PPM) of fire alarm systems.
• Diagnose and repair system faults and provide detailed reports.
• Respond to emergency call-outs as part of the on-call rota.

Skills

Technical skills

Customer service

Education

FIA Units 1–5

CSCS/ECS Card

Electrical qualifications (City & Guilds 2365/2391)

Job description

We are seeking a reliable and experienced Fire Alarm Service Engineer to join our growing team.

You will be responsible for the routine maintenance, fault-finding, and minor repairs of fire detection and life safety systems following relevant British Standards and company procedures.

This role is field-based and requires excellent technical skills, a professional attitude, and a strong focus on customer service.

Key responsibilities include:

• Carry out planned preventative maintenance (PPM) of fire alarm systems to BS 5839-1 standards.
• Diagnose and repair system faults and provide detailed fault reports.
• Complete small works, such as device replacements, panel swaps, or wiring corrections.
• Maintain accurate records of all work completed and report any non-compliances.
• Respond to emergency call-outs as part of the on-call rota (as required).
• Work across a variety of environments, including commercial, residential, industrial, and public sector buildings.
• Advise clients on system condition, upgrade options, or required remedial works.
• Ensure full compliance with health and safety regulations and company policies at all times.
• Proven experience servicing fire alarm systems (minimum 3 years preferred).
• Strong knowledge of conventional and addressable systems (e.g., Ampac, Gent, Advanced, Morley, Notifier, Kentec).
• Working knowledge of BS 5839, BS 5266, and general fire industry standards.
• Good communication and customer service skills.
• Strong attention to detail and ability to work independently or as part of a team.
• Willingness to participate in an on-call rota (as required).
• Full UK driving licence.
  
  Desirable qualifications
• FIA Units 1–5 (Design, Installation, Maintenance, Commissioning, Advanced Detection)
• CSCS/ECS Card
• Electrical qualifications (e.g., City & Guilds 2365/2391 or NVQ Level 3 in Electrical Installations)
• Experience in emergency lighting, extinguishers, or integrated life safety systems is a plus
• Knowledge of security or access control systems (desirable but not essential)

We offer a range of benefits to support and reward our team members, including:

• Competitive salary & benefits
• Opportunities for career progression
• A professional and supportive work environment

This is an exciting opportunity to grow your career with a company that values its employees. If you are looking for a role where you can make a real impact and progress professionally, we would love to hear from you!

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