Fire Alarm Service Engineer

& Security Systems Ltd; Brighton; On-site; GBP 49,000 - 58,000; Full time

Job summary

A prominent security systems provider is seeking an experienced Service Engineer to provide high-quality maintenance and support on the South Coast of the UK. This role involves servicing fire alarms, CCTV, and access control systems, ensuring compliance and effective performance. Key benefits include competitive base salary with uncapped commission, paid overtime, and ongoing training opportunities. The ideal candidate will possess strong diagnostic skills and excellent customer communication, with a commitment to quality and safety standards.

Benefits

Competitive base salary with uncapped commission

23 days’ holiday increasing with service

Company vehicle and fuel card

Employee Discount Programme

Pension via Royal London

Life Assurance

Employee Assistance Programme

Referral bonus of up to £2,000

Ongoing training and career development opportunities

Qualifications

• Servicing and maintaining fire, security, and CCTV systems to British Standards.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.

Responsibilities

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates and technical insights.
• Identify and carry out remedial works and small installations.

Skills

Experience servicing and maintaining fire, security, and CCTV systems

Strong diagnostic and problem-solving abilities

Excellent communication and customer service skills

Tools

Gent

Notifier

Protec

HikVision

Avigilon

Dahua

Galaxy

Texecom

Paxton

Honeywell

Gallagher

Job description

Service Engineer – Fire & Security Systems (Fire Alarm, CCTV, Access Control, Intruder)

Location: South Coast

On Target Earnings: £58,000 – This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments

Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance.

You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.

What’s in it for you?

• Regional work – enjoy a better work-life balance.
• Uncapped commission & enhanced overtime – your effort truly pays off.
• Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.
• Career progression – we invest in our engineers for the long term.

Key responsibilities:

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates and technical insights.
• Identify and carry out remedial works and small installations in line with service guidance.
• Maintain accurate records of service and performance.

Systems You’ll Work With

• Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
• CCTV: HikVision, Avigilon, Dahua
• Intruder: Galaxy, Texecom
• Access Control: Paxton, Honeywell, Gallagher

What You’ll Bring

• Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.
• Basic electrical safety training (ECA) and sound technical understanding of building services.

What Trinity Offers

• Competitive base salary with uncapped commission and paid overtime.
• 23 days’ holiday, increasing with service, plus bank holidays.
• Company vehicle and fuel card.
• Employee Discount Programme – savings across 800+ retailers.
• Pension via Royal London, Life Assurance, and Employee Assistance Programme.
• Referral bonus of up to £2,000.
• Ongoing training and career development opportunities.

Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.