Field Service Training Manager

Baker Hughes Gruppe; Ashby-de-la-Zouch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global energy technology company is seeking an individual to oversee field services training activities for both employees and customers. The ideal candidate will have a Bachelor's degree or equivalent experience in Training, with at least three years of relevant experience. Responsibilities include delivering comprehensive training, collaborating with senior staff, and supporting diverse clients under defined contracts. Strong communication and leadership skills are crucial for success in this role.

Qualifications

• Minimum 3 years of experience in Training.
• Experience working with diverse clients.

Responsibilities

• Deliver field service training and provide ongoing support.
• Collaborate with high-level personnel and specify project needs.
• Implement updated processes and procedures.
• Handle diverse clients under predefined contracts.

Skills

Strong oral and written communication skills

Strong interpersonal and leadership skills

Ability to influence others

Problem identification and solution skills

Analytical and organizational ability

Education

Bachelor's degree or high school diploma with 4 years of experience

Job description

Responsibilities, authorities and accountabilities

• All field services training related activities for both employees and customers, including delivering product, system and process trainingsand providing ongoing support to ensure the standard and quality of field service execution
• Works together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.
• Handles standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department.
• Handles diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services). Minimum of 3 additional years of experience in Training.

Desired Characteristics

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.