Field Service Technician

Optirank; Swindon; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading engineering company in Swindon is seeking a proactive Field Service Technician. You will deliver exceptional customer service while performing installations, maintenance, and repairs on precision equipment. The role demands strong technical knowledge in electrical and mechanical systems. Enjoy a supportive work culture with opportunities for career development and a work-life balance including generous leave benefits.

Benefits

Global career development opportunities

Flexible working arrangements

Health and wellbeing programs

Employee pension scheme

Additional leave options

Inclusive company culture

Qualifications

• Proven experience in customer service, addressing client needs on-site.
• Strong hands-on technical abilities in diagnosing and repairing equipment.

Responsibilities

• Perform routine performance verification and preventative maintenance.
• Install and commission new equipment.
• Efficiently diagnose and rectify equipment breakdowns.
• Manage stock and meet KPIs.

Skills

Customer-facing service experience

Technical expertise in electrical and mechanical engineering

Problem-solving skills

Job description

Field Service Technician

Location: Swindon, England, United Kingdom

Company: OptiRank

Are you passionate about delivering exceptional customer service and equipped with a strong background in electrical, electronic, or mechanical engineering? We’re looking for a proactive and skilled Field Service Technician to carry out both reactive and preventative service work‑in‑cluding installation, commissioning, certification, and maintenance of our product inspection and systems equipment.

Key Responsibilities

• Carry out routine performance verification and preventative maintenance
• Install and commission new equipment
• Diagnose and rectify equipment breakdowns efficiently
• Promote audits, calibrations, and validation activities
• Meet KPIs and complete all administrative tasks on time
• Travel regularly to customer sites
• Manage and maintain stock effectively

What You Need to Succeed

• Customer‑facing service experience: confident working directly with customers, understanding their needs, resolving issues on‑site, and communicating clearly and professionally.
• Technical expertise: strong hands‑on experience in electrical, electronic, and mechanical engineering; comfortable diagnosing faults, carrying out repairs, and performing maintenance across a range of systems.

Our Offer to You

• Global career development opportunities.
• Agile and flexible working arrangements.
• Family‑friendly policies and flexible patterns.
• Culture fostering creativity, autonomy, and success.
• Commitment to learning and career progression.
• Strong work‑life balance with 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Trustee‑based pension scheme and life assurance at four times salary.
• Fun, inclusive culture with team‑building and charity events.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to make alternative arrangements. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Job Reference #: 20838

Preferred Location: Swindon

Job Type: Full-time

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Engineering and Information Technology

Industries: Specialty Trade Contractors

Legal Entity: Mettler‑Toledo Ltd.

Address: 64 Boston Road, Beaumont Leys Leicester, LE4 1AW United Kingdom

Contact ID: LNKD1_UKTJ