Field Service Engineer - Lab Instruments - Gloucestershire

Sartorius; Stonehouse; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global life science company is seeking a Field Service Engineer in the UK to provide installation, maintenance, and support of lab instruments. The position requires customer service skills, technical troubleshooting, and the ability to work independently. Ideal candidates should have experience in similar fields, with training provided. This full-time role offers a competitive benefits package and flexible work options.

Benefits

Health and well-being support

Fully expensed company vehicle

25 days annual leave plus public holidays

Flexible work schedules

Qualifications

• Experience with balances, metrology, water systems, and centrifuges is beneficial.
• Field service experience in pharmaceuticals, biological, or chemical industries is desirable.
• Ability to produce service reports and follow relevant standards.

Responsibilities

• Provide service and customer support during field and in-house visits.
• Manage on-site installation, maintenance, and testing tasks.
• Diagnose technical problems and identify effective solutions.

Skills

Field service experience

Troubleshooting technical equipment

Customer service

Ability to work autonomously

Tools

Laboratory equipment

Metrology tools

Job description

Field Service Engineer - Lab Instruments - Gloucestershire page is loaded## Field Service Engineer - Lab Instruments - Gloucestershirelocations: Home Office United Kingdom: Home Office Stonehousetime type: Full timeposted on: Posted Todayjob requisition id: R38449We are looking for a Field Service Engineer to join our Lab Instruments team.We are looking for a Field Service Engineer for our Lab Instruments team at Sartorius. In this role, you will be responsible for installation, maintenance, testing and calibration of balances, centrifuges, pure water systems and other associated laboratory equipment at customer sites in Gloucestershire and the surrounding counties whilst delivering excellent customer service.The team consists of 13 Engineers and we are looking forward to shaping the future with you.This is a full time position working in the field and ideally living in or near Gloucestershire or within the M5 corridor.**Grow with us – Your Responsibilities*** On a daily basis you will be responsible for providing service and customer support during field and in house visits* You will manage all on site installation, maintenance and test tasks* The ability to diagnose errors or technical problems and identify effective solutions* You will produce timely and detailed service reports and issue certificates of analysis for equipment* Follow company procedures and policies as well as UKAS, ISO, GMP standards on customer sites* You will work closely with the technical team and share information across the organisation**What will convince us*** You may have experience with balances and metrology, water systems and centrifuges would be beneficial but extensive training will be given* Field service experience working in the pharmaceutical, biological or chemical industry following GMP or ISO standards or UKAS accredited laboratory in a similar role would be desirable though candidates from other industries will also be considered* Ability to test, troubleshoot and service technical equipment* Ability to work autonomously and unsupervised* Ability to work flexibility and efficiently and to adapt quickly to changing work schedules* Willingness to travel with some overnight stays, holding a full driving licenceIn order to commence working with us, the successful candidate must have the right to work in the UK.**What we offer**As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits:* **Personal and Professional Development:** Mentoring, leadership programs, internal seminar offerings* **Work-life Balance:** Remote options, flexible work schedules* **Making an impact right from the start:** Comprehensive onboarding, including a virtual online platform **–** even before joining* **Welcoming Culture:** Mutual support, team spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network* **Health & Well-Being**: Wide section of health and well-being support such as healthcare plans and health assessment services* **Intelligent working environment:** Working in smart buildings with the latest technology and equipment**Benefits****Attractive Working Conditions*** 37.5 hours working week* 25 days annual leave plus public holidays* Annual option to buy, sell or carry over annual leave* Free parking on site* Free hot and cold drinks at Sartorius sites* Fully Expensed Company Vehicle and Fuel Card**Health & Wellbeing*** Competitive benefits package, including: + Private Medical Insurance + Private Dental Insurance + Group Life Assurance + Travel Insurance (Employee Paid) + Salary Sacrifice Health Assessment Service + Salary Sacrifice Cycle to Work Scheme**Planning Ahead For Your Future*** Group Personal Pension Plan* Group Income Protection* Salary Sacrifice Will Writing Service**About Sartorius**Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.