Field Service Engineer – Greater London

Clarke Energy Uk; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading energy solutions company is seeking a Field Service Engineer in London to perform maintenance and troubleshooting on gas engines and related equipment. This role requires a minimum of 5 years' experience in service engineering and gas safe registration. The successful candidate will maintain customer relationships, respond to callouts, and ensure high standards of work. Benefits include competitive pay, company van, and comprehensive training.

Benefits

Competitive hourly rate

Company van provided

25 days holiday plus 8 Bank Holidays

Company pension contribution of 7%

Qualifications

• At least 5 years' experience in service engineering.
• Apprentice-trained engineer.
• Full driving license required.

Responsibilities

• Perform scheduled maintenance to ensure equipment reliability.
• Respond promptly to out-of-hours callouts.
• Build and maintain positive relationships with customers.

Skills

Engineering expertise

Gas Safe registered

Electrical knowledge

Mechanical knowledge

Coaching and mentoring

Education

NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering

5 years' service engineering experience

Job description

Overview

Job Title: Field Service Engineer – London

Reports To: Area Service Manager

Function: Service

Location: London, with possible UK travel as required

Are you a skilled engineer looking for an opportunity to showcase your expertise?

Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.

Job Purpose

To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.

Key Responsibilities

Maintenance and Troubleshooting

• Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
• Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
• Select and order the correct parts, returning any unused items to minimize waste.
• Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.

Customer and Team Support

• Build and maintain positive relationships with customers by providing professional, responsive support.
• Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
• Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Tools and Equipment

• Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
• Maintain high standards of site cleanliness and presentation.

Supervision and Training

• Support the Area Manager by supervising, training, and mentoring apprentices and new team members.

Health, Safety, and Environment

• Adhere to all health, safety, and environmental standards and regulations at all times.

What We’re Looking For

Technical Skills and Knowledge

• Strong engineering expertise with a solid understanding of gas engines and related systems.
• Electrical and mechanical engineering knowledge.
• Gas Safe registered.
• Proficient IT skills to document work and support reporting requirements.
• Coaching and mentoring abilities.

Personal Attributes

• Trustworthy, professional, and reliable.
• Flexible and adaptable to changing demands.
• Customer-focused with strong relationship-building skills.
• Organized and able to manage workload effectively.
• Proactive, taking initiative to ensure tasks are completed efficiently.
• Resilient under pressure and committed to quality and improvement.

Qualifications and Experience

Essential:

• A minimum of 5 years’ service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving license.
• Willingness to travel extensively, work unsociable hours, and stay away from home when required.

Desirable:

• Experience with gas engines.

What do you get in return?

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Up to 30 min each way, each day travel paid at single time
• On call rota participation with call-out fee
• 25 days holiday plus 8 Bank Holidays
• Opportunity to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company Van provided
• Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team

If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.

Please apply through the Clarke Energy careers page.