Field Service Engineer

Molecular Devices; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading biotechnology company is seeking a Field Service Engineer in the North of the UK. This role involves providing professional field service support, installations, repairs, and preventative maintenance for advanced bio-analytical instruments. Candidates should have a minimum of 3 years of relevant experience and strong customer service skills. The position requires substantial travel (80% utilization) throughout the UK and Ireland. Join us in accelerating scientific discoveries that improve health globally.

Benefits

Comprehensive benefits program

Paid time off

Health care program

Qualifications

• Minimum 3 years of industry relevant work experience in a similar role.
• Good mechanical, electronics, and electrical experience.
• Ability to communicate well and work independently.

Responsibilities

• Provide professional field service support for products.
• Install, service, and maintain instruments.
• Respond to customer service inquiries.

Skills

Mechanical skills

Electronics knowledge

Customer service orientation

Problem-solving ability

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Molecular Devices, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team—rooted in collaboration, authenticity, and innovation—you’ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all. Learn about the Danaher Business System which makes everything possible.

We are currently looking for a Field Service Engineer (UK North), who will provide professional field service support for Molecular Devices products, performing to agreed service levels for all customers within the assigned territory. This will include installations, service repair and preventative maintenance for Molecular Devices instruments. The successful applicant will join a team of dedicated Field Service Professionals, contributing to our success by utilizing critical thinking to analyze and solve problems, implementing suitable solutions. They will consistently provide timely, high quality, on‑site troubleshooting and maintenance services for high-performance bio‑analytical measurement and research instrumentation. This position reports to the EU West Field Service Manager and is part of the Field Service team and will be working remotely to cover the North of the UK and Scotland.

In This Role, You Will Have The Opportunity To

• Become proficient in the support of our world class products so that you can provide consistent, world class services and support to our customers.
• Take responsibility for assigned customer service inquiries, repairs, installations, preventative maintenance and OQ schedules.
• Support our customer to fast‑track scientific discoveries, as you help us pave the way for advanced disease detection, drug discovery, and therapeutic development, crucial for improving human health and wellness.

The Essential Requirements Of The Job Include

• Minimum 3 years of industry relevant work experience in a similar role
• Good mechanical, electronics, and electrical experience and knowledge of assembly level fault detection and testing (Instrument specific training will be provided).
• Applicants must be customer focused, able to communicate well and able to work independently, taking ownership of issues from beginning to end.

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Ability to travel – Minimum of 80% utilisation. Regular overnight travel will be required, within UK and Ireland. With occasional travel to other locations for training and to assist other service teams, as the need arises.
• Must have a valid driver’s licence with an acceptable driving record

It would be a plus if you also possess previous experience in

• IT, computer and network management
• Cellular Imaging Products diagnostics and repairs
• Working in a Lab environment

Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care programme or paid time off, our programmes contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.