Field Service Engineer

B. Braun Melsungen AG; Remote; GBP 30,000 - 45,000; Full time

Job summary

A medical technology company is seeking a Field Service Engineer to service infusion devices at customer locations. This role requires technical expertise, customer care, and flexibility for national travel. The ideal candidate will have a relevant engineering qualification and a full UK driving license. This permanent position offers a hybrid company car, 27 days of annual leave, and a strong focus on diversity and inclusion.

Benefits

Electric or hybrid company car

27 days annual leave plus bank holidays

Discretionary annual bonus scheme

Private medical insurance

Health and wellbeing programme

Employee assistance programme

Qualifications

• Experienced in technical repair and servicing of medical equipment.
• Competent in self-scheduling maintenance with customers.
• Ability to maintain service targets and deadlines.

Responsibilities

• Perform on-site servicing and repairs of medical products.
• Provide detailed reports on all work carried out.
• Develop relationships with customers to improve service.

Skills

Technical repair skills

Problem-solving

Customer care

Team player

Empathy

Education

HNC or equivalent in Engineering (preferably Electronics)

Job description

Overview

You’re an important part of our future. Hopefully, we’re also a part of yours. At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Company: B. Braun Medical Ltd.

Functional Area: Field Service

Working Model: Remote

Requisition ID: 7857

Your Role

We have an exciting opportunity for a Field Service Engineer to join our growing team at B. Braun.

In this role, you’ll carry out on-site servicing and repairs of B. Braun Medical equipment - primarily infusion devices - at customer sites, including patient homes.

This is a field-based role where you’ll be located in a specific area but with the flexibility to travel nationally when required - ensuring equipment is dependable and ready to support community healthcare.

If you’re committed to delivering high-quality technical service and exceptional customer care, we’d love to hear from you.

Location: The ideal candidate will be located in or near Reading, Slough, or the wider Berkshire area, to ensure efficient coverage of the region.

Contract: Permanent, 40 hours per week, Monday – Friday.

Key Responsibilities

• Perform on-site servicing and repairs of B. Braun provided medical products at customer sites, including patient homes.
• Self-scheduling of planned preventive maintenance (PPM) on contracted equipment direct with customers.
• Meeting key performance indicators, including repair turn-around times, PPM completion and uptime.
• Providing accurate and detailed reports on all work carried out.
• Developing relationships / partnerships with customers.
• Proactively seeking to improve the processes and service provided by B. Braun Technical Services.

Please note that this position will include unsociable hours, frequent travel and overnight stays.

What you need to succeed

• Experienced and skilled in providing comprehensive technical repair and servicing.
• Qualified to HNC or equivalent in Engineering (preferably Electronics).
• A competent and experienced hands-on service engineer, with the ability to problem solve effectively and efficiently.
• Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
• A team player, with the ability to also work autonomously.
• Empathy and professionalism - you’ll be entering patients’ homes, so a respectful and compassionate approach is essential.
• Full UK driving licence.

What you get in return

• An electric or hybrid company car
• 27 days annual leave plus bank holidays
• Discretionary annual bonus scheme
• Private medical insurance
• 3x Salary life assurance
• Enhanced sick pay and family friendly payments
• Health and wellbeing programme
• Employee assistance programme
• And much more…

Apply now! We look forward to receiving your application. #WeAreTeamBB

Diversity & Inclusion

At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone feels valued, respected and empowered.

Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs. You can also request reasonable adjustments through our online form.

For further information, please contact [e-mail]