Field Service Engineer

Briggs Equipment Group; Redhill; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading provider of asset management solutions in the UK seeks a Field Service Engineer to assess and manage equipment maintenance at customer sites. You'll be required to communicate effectively with customers, ensure compliance with engineering standards, and identify necessary repairs. Successful candidates will have relevant technical qualifications and a strong understanding of mechanical and electrical principles. Benefits include a competitive salary, overtime pay, vehicle availability, and health schemes.

Benefits

Overtime payable at x1.5 and x2 on weekends

Vehicle available for private use

Contributory pension scheme

Profitshare bonus

Health scheme

High street discounts

Qualifications

• Relevant technical qualification is necessary to effectively perform tasks.
• Experience in a similar role is valuable for understanding expectations.
• Understanding of hydraulic and electrical principles is critical for the role.

Responsibilities

• Attending customer locations to assess the scope of work required.
• Liaising with customers on expected work and associated costs.
• Identifying root causes of breakdowns and obtaining necessary parts.

Skills

Relevant technical qualification

Previous experience within a similar role

Good understanding of hydraulic, mechanical and electrical principles

Ability to work independently and under pressure

Ability to manage and prioritise workload

Understanding customer needs

Job description

The Opportunity: FieldService Engineer

Contract: Permanent

Location: Redhill

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

The Impact you will have

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

What you can expect from us

• A base salary based on a 40 hour working week
• Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met