Field Service Engineer

SMT Group; London; On-site; GBP 24,000 - 40,000; Full time

Job summary

A leading company in the construction sector is seeking a Field Service Engineer to deliver exceptional service across London and Greater London. The role emphasizes equipment servicing, customer engagement, and generating additional revenue opportunities. Candidates must have a formal engineering qualification and extensive experience in heavy construction maintenance.

Benefits

Health Cash Plan

Free Physio Access

Enhanced Sick Pay

Pension scheme

Cycle to Work Scheme

Paid volunteering day

Refer-a-friend bonus

Qualifications

• Experience in repair and maintenance of heavy construction plant.
• Proven technical competence on diesel engines and hydraulics.
• Advanced diagnostic skills and ability to communicate effectively.

Responsibilities

• Service and repair Volvo construction equipment.
• Identifying mechanical problems and offering solutions.
• Installing software updates and maintaining equipment records.

Skills

Mechanical problem-solving

Communication

Attention to detail

Diagnostic skills

Cost-conscious mindset

Education

Formal engineering qualification in Plant Maintenance or related discipline

Job description

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

About the Role:

We are looking for a Field Service Engineer to be based from our Horsham depot, this role will be covering London and Greater London area.

About the Role:

We are looking for a Field Service Engineer to be based from our Horsham depot, this role will be covering London and Greater London area.

The focus of this role is to ensure we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representative's and your Line Manager.

What you will be doing:

• Service and repair Volvo construction equipment or miscellaneous equipment
• Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer
• Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions
• Work in line with quotations and time guides, highlighting to management where additional work may be required
• Ensure software updates are installed as new versions are released
• Complete tablet inputs, electronic reports and timesheets in ‘real time' providing comprehensive details of the work undertaken
• Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion
• Able to work overtime as and when required and to honour reasonable call out requests
• Attend any relevant product or systems training courses
  
  

Requirements

Knowledge, Skills, And Experience

In order to set you up for success, we look for the following skills and experience:

• A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
• Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
• Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS
• Ability to communicate efficiently with colleagues, management and customers
• Work with a cost conscious mindset to ensure maximum profitability
• Ability to problem solve and high level of diagnostic skills
• Confident using computer systems and outlook
• High levels or attention to detail
• Conscientious in all aspects of the job
• Highly responsible, reliable, honest and trustworthy
• Ability to understand technical literature/systems
  
  

Desirable:

• Experience of Welding and Fabrication
  
  

Benefits

• What's in it for you?
  
  

Alongside a competitive salary we off you a host of fantastic benefits!

Taking Care of You

• Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade
• Free Physio Access - Speak to a physio by phone or video
• 24/7 GP Service - Private GP access anytime
• That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits
  
  

Life Outside of Work

• Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover
• Family Leave - Enhanced maternity, paternity and adoption leave
• IVF Support - Paid time off for treatment and appointments
• Retirement Support - Enjoy bonuses and phasedown days when its time to retire
  
  

Financial Extras

• Pension - We match your contributions up to 5%
• Car Leasing - Salary sacrifice schemes through Tusker or Octopus
• Cycle to Work - Save on a new bike and accessories
• Discounts Platform - Save on groceries, holidays, shopping and more
  
  

Feeling Part of the Team

You'll also have access to a range of team-focused benefits, including a refer-a-friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at SMT GB by 2x

Get notified about new Field Services Engineer jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

Greater London, England, United Kingdom 21 hours ago

London, England, United Kingdom 3 weeks ago

Bromley, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Edenbridge, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom £24,000.00-£40,000.00 1 month ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 6 days ago

Amersham, England, United Kingdom 1 week ago

Amersham, England, United Kingdom 1 week ago

Amersham, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

Amersham, England, United Kingdom 1 week ago

Watford, England, United Kingdom 4 days ago

Hemel Hempstead, England, United Kingdom 3 weeks ago

London, England, United Kingdom 4 weeks ago

Ealing, England, United Kingdom 4 weeks ago

London, England, United Kingdom £34,000.00-£40,000.00 1 month ago

Weybridge, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

Thornton Heath, England, United Kingdom 2 weeks ago

Ewell, England, United Kingdom 2 weeks ago

Field Service Sales Specialist UK North and Northern Ireland

Amersham, England, United Kingdom 2 weeks ago

Power Quality Field Service Engineer - Southern Region

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.