Field Service Coordinator & Admin Support

Briggs Equipment Group; Dewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading materials handling solutions provider in Dewsbury is looking for a Service Coordinator Assistant to manage service requests and support operations. In this role, you'll assist engineers, manage customer interactions, and ensure accurate paperwork for invoicing. Proficiency in MS Office and strong customer service skills are essential. This position offers a 12-month fixed-term contract with opportunities for growth in a dynamic team environment.

Qualifications

• Proficiency in MS Office, especially Outlook, Word, and Excel.
• Strong customer service orientation.
• Detail-oriented with a flexible approach.

Responsibilities

• Assist with customer service calls and inquiries.
• Plan and distribute service repairs to engineers.
• Record and manage engineers' time sheets.
• Prepare service department paperwork for invoicing.

Skills

Proficient in MS Office

Excellent customer service skills

Attention to detail

Flexible, with a can-do attitude

Ability to work within timescales

Job description

A leading materials handling solutions provider in Dewsbury is looking for a Service Coordinator Assistant to manage service requests and support operations. In this role, you'll assist engineers, manage customer interactions, and ensure accurate paperwork for invoicing. Proficiency in MS Office and strong customer service skills are essential. This position offers a 12-month fixed-term contract with opportunities for growth in a dynamic team environment.