Field - Retail Safety Manager

New Look Group; Newcastle upon Tyne; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent fashion retailer is seeking a Retail Health and Safety Manager to ensure compliance with fire and health safety legislation across stores. The role involves conducting risk assessments, delivering training, and maintaining safety standards. You should possess a NEBOSH certificate and fire safety qualifications, with a proven record in fire safety environments. The company values inclusion and offers flexible working patterns to support your professional development and well-being.

Benefits

Flexible working patterns

Training and development opportunities

Inclusive workplace culture

Qualifications

• Relevant experience in a Fire Safety environment.
• Plan to increase competency to level 5/6 in Fire & general H&S.
• Ability to influence and adapt behaviours.
• Detailed knowledge of current fire and health legislation.

Responsibilities

• Carry out store inspections to ensure compliance with safety standards.
• Deliver training and instruction on fire and health safety.
• Review fire audits and provide stores with competent Fire Risk Assessments.
• Liaise with external authorities to prevent formal action.

Skills

Fire Safety expertise

NEBOSH certification

Communication skills

Problem assessment

Teamwork

Education

NEBOSH Gen Certificate in Health and Safety

Fire Safety Qualification Level 4

Job description

Lymedale Business Centre Lymedale Business Park, Hooters Hall Rd, Newcastle ST5 9QF, UK

Job Description

Posted Thursday 18 December 2025 at 01:00

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

As our Retail Health and Safety Manager you will carry out store visits to ensure all stores are compliant to relevant Fire Safety & Health and Safety Legislation to ensure the safety of employees and members of the public whilst on our premises. Frequency of visits to be based on risk matrix.

Visits to include completion of competent Fire Risk Assessment and overall inspection across the South East, Wales and Channel Island's. All findings to be risk assessed, commercially considered and comprehensively documented and fed back in detail to relevant parties.

You will be liaising with relevant parties if necessary and applicable to ensure all elements taken into account as part of the competent fire risk assessment while monitoring instructed actions to full conclusion and monitoring progress.

Where required supporting short term action plans to manage any safety deficiencies to ensure minimum safety standards are achieved.

To be responsible for delivering training and instruction to all stores relating to fire and Health and Safety within Territories. To include general H&S, First aid and mental wellbeing foundation.

The Role

• Identify legislation and best practise, make recommendations to implement new policies and procedures as required.
• Ensure management systems and controls are in place within territories to support a positive Fire, Health and Safety culture, taking commercial considerations into account.
• Provide advice on providing a safe workplace and public area according to legislation and company policy.
• Carry out regular store inspections to check policies and procedures are properly implemented and correct standards are maintained.
• Liaise with external authorities as requested and take appropriate action to prevent/reduce any formal action, liaising with relevant departments and liaising with Group Health and Safety Manager.
• Review fire audits in all stores and provide each store with a competent Fire Risk Assessment recorded centrally.

About You

• Must have relevant experience in a Fire Safety environment, have completed NEBOSH Gen Certificate in Health and Safety minimum and hold a recognised Fire Safety Qualification in Fire risk assessment / Management to level 4 as a minimum.
• Be willing to increase competency to level 5 /6 in Fire & general H&S.
• Must attend fire safety / H&S course periodically to ensure current with best practise and competencies are maintained.
• Needs to be aware of all other functional departmental activities and to work with them to achieve results.
• Must be able to influence and adapt behaviours depending on requirements ie coaching manager v discussions with authorities.
• Must appreciate needs of business, have commercial understanding and be able to implement solutions to achieve company objectives but within legislation and ideally best practice.
• Needs to be able to communicate at all levels; and for advice to be respected.
• Needs to quickly assess potentially serious problems and make an informed decision quickly.
• Effective team working and the ability to work independently using own initiative.
• Detailed knowledge of current fire and health and safety legislation and its application in a retail environment.
• Evidence and maintain continued professional and personal development.

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess