Field Network Operations Specialist – Water Utilities

yorkshirewater.com; Leeds; On-site; GBP 41,000 - 52,000; Full time

Job summary

A major regional water provider is seeking a Network Operational Specialist to provide technical support for sewer systems and ensure efficient operations. Key responsibilities include offering guidance for wastewater operations, supporting incidents like pollution and flooding, and collaborating with contracts teams. Candidates should have a strong health and safety background, customer service experience, and a valid driving license. This permanent position promotes flexibility and work-life balance and is located in Leeds, England.

Benefits

Competitive salary

Annual incentive-related bonus

Attractive pension scheme

Development opportunities

25 days annual leave plus bank holidays

Health cash plan

Qualifications

• Knowledge of vehicles and equipment used to resolve issues on the sewer network.
• Ability to manage a busy workload, assessing priorities.
• Influencing skills with focus on the 'right-first-time' approach.

Responsibilities

• Provide technical support for the safe operation of the Customer Field Services fleet.
• Support significant incidents and manage rapid response.
• Collaborate with the operational contracts team to improve efficiency.

Skills

Technical understanding of sewer systems

Experience operating high-pressure jetting equipment

Customer-service-related experience

Strong health & safety background

Excellent interpersonal skills

Proficiency with IT

Full valid driving licence

Tools

SAP

Job description

A major regional water provider is seeking a Network Operational Specialist to provide technical support for sewer systems and ensure efficient operations. Key responsibilities include offering guidance for wastewater operations, supporting incidents like pollution and flooding, and collaborating with contracts teams. Candidates should have a strong health and safety background, customer service experience, and a valid driving license. This permanent position promotes flexibility and work-life balance and is located in Leeds, England.