Field IT Support Engineer - Travel & On-Site

BCG Cares; Perth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent service provider in Perth is seeking a proactive IT Engineer to support and maintain IT infrastructure across various sites in Scotland. The role requires strong technical knowledge, excellent communication skills, and a willingness to travel. Responsibilities include providing remote and on-site support, managing IT systems, responding to helpdesk requests, and collaborating on projects. The candidate should be familiar with Windows OS, Microsoft Office 365, and networking. Attractive perks include pension scheme, discounts, and opportunities for career progression.

Benefits

Company Pension Scheme

Colleague Discounts

WageStream

Wellbeing Support

Colleague Recognition Scheme

Career Progression Opportunities

Blue Light Card

Refer-a-Friend Bonus

Flexible Work Schedules

Free On-Site Parking

Qualifications

• Strong understanding of IT systems and networking.
• Confidence in providing remote and hands-on technical support.
• Experience with server environments is desirable.

Responsibilities

• Provide remote and on-site support to users across all locations.
• Maintain and manage IT systems including networks and desktops.
• Monitor and respond to IT helpdesk requests.

Skills

Technical knowledge

Communication skills

Problem-solving mindset

Organisational skills

Tools

Microsoft Office 365

Windows operating systems

Networking

VoIP systems (e.g., Mitel or 3CX)

Virtualisation (e.g., VMware)

Job description

A prominent service provider in Perth is seeking a proactive IT Engineer to support and maintain IT infrastructure across various sites in Scotland. The role requires strong technical knowledge, excellent communication skills, and a willingness to travel. Responsibilities include providing remote and on-site support, managing IT systems, responding to helpdesk requests, and collaborating on projects. The candidate should be familiar with Windows OS, Microsoft Office 365, and networking. Attractive perks include pension scheme, discounts, and opportunities for career progression.