Field Digital Trainer

OCU Group; Preston; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in digital transformation seeks a passionate Field Digital Trainer to enhance adoption of the OCU One platform across the UK. This role involves delivering impactful training to operational teams with 70% of the work field based and 30% in the office. Ideal candidates will have strong communication skills and experience in change management training. A full UK driving license is essential. Join a culture where values matter and inclusion is central to success.

Qualifications

• Demonstrated experience delivering change management training to field operatives and employees across various levels.
• Full UK Driving License is essential.
• Experience in technology or operations environments.

Responsibilities

• Deliver engaging and impactful training to operational teams across multiple UK sites.
• Provide training and post-launch support to ensure effective technology adoption.
• Report to the Head of Digital Training while collaborating with various teams.

Skills

Strong communication skills

Change management training experience

Ability to travel regularly

Job description

OCU Digital is leading the charge in digital transformation, equipping our teams with cutting‑edge technology to drive operational efficiency. We are seeking passionate and dynamic Field Digital Trainers based UK wide to help our operational teams successfully adopt and utilise the OCU One platform and other digital systems. If you're a strong communicator, a natural trainer, and thrive in a fast‑paced, ever‑evolving environment, we want to hear from you!

Please be aware this role is 70% field based and 30% office based

The Role

As the Digital Trainer, you will be at the forefront of our digital transformation efforts, delivering engaging and impactful training to operational teams across multiple UK sites.

Visiting sites UK-wide to train operatives on the OCU One app (70% field / 30% office)

Delivering simple, engaging training sessions, mostly on‑site, with some classroom sessions acting as a vital link between technology and day‑to‑day operations, you’ll ensure that OCU One and related digital tools are successfully adopted and effectively used to drive operational excellence. You’ll provide training, offer post‑launch support, and ensure compliance, all while working closely with various teams to maximise adoption and performance.

Skills and Qualifications

Demonstrated experience delivering change management training to field operatives and a broad range of employees, including back‑office staff, management, and executive teams, within technology or operations environments.

Willingness and ability to travel regularly across the UK to support training and operational needs. (Full UK Driving License is essential)

Reporting to the Head of Digital Training and working closely with Programme Leads, Project Managers, IT Teams, and Regional & Local Operations Managers.

Driven by values, powered by inclusion.

At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle — it’s the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong.

Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together.

If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.