Family Solutions Team Leader

Medway Food Partnership; Chatham; On-site; GBP 38,000; Full time

Job summary

A local council in Chatham is seeking a Family Solutions Practitioner to lead interventions for families. This permanent, full-time position involves managing a team and collaborating with partners for effective support. Candidates should have relevant qualifications such as GCSEs in English and Maths, and experience with children and families. The role offers a competitive salary, generous annual leave, and commitments to diversity and inclusion.

Benefits

Generous annual leave entitlement

Local government pension scheme

Access to training and development qualifications

Flexible working scheme

Travel plan discounts

Pay progression opportunities

Employee discount scheme

Qualifications

• Demonstrated knowledge of best practices for working with families.
• Experience in leading and managing teams in a professional setting.
• Ability to develop interventions based on diverse family needs.

Responsibilities

• Lead delivery of early help interventions for families.
• Manage a team of Family Solutions Practitioners.
• Work closely with partners to implement timely support and programmes.

Skills

Experience in working with children and families

Leadership and team management

Knowledge of Signs of Safety or similar frameworks

Education

GCSEs in English and Maths at level 5 or above

NVQ 4 in relevant discipline

Job description

Job Introduction

An exciting opportunity has arisen within Medway Family Solutions Service as part of the wider Family Solutions agenda for the position of a Family Solutions Practitioner.

Responsibilities

You will work alongside the Hub Manager and lead delivery of early help interventions and targeted support to improve outcomes for children, young people and their families. You will manage a team of Family Solutions Practitioners, provide supervision and expert advice, and give critical oversight of cases. Your role includes working closely with partners who help devise and implement timely interventions and programmes with children, young people and their families.

About You

You will have GCSEs at level 5 or above in English and Maths, together with an NVQ 4 in working with families with multiple or complex needs or another relevant discipline. You should have experience of working with children, young people and families and leading and managing teams. Demonstrated knowledge of Signs of Safety or a similar relationship and strengths‑based practice framework would be an advantage.

In return we offer you

• Generous annual leave entitlement
• Generous local government pension scheme package
• Access to wider training and development qualifications
• Flexible working scheme
• Travel plan discounts
• MedPay opportunity for pay progression
• Access to CAREFIRST advice & counselling service
• Employee discount scheme for national and local retailers
• The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - https://www.childcarechoices.gov.uk/

Important Information

• This post is subject to an enhanced DBS check.
• Candidates must have a valid driving licence for use in the UK and have access to a vehicle for work purposes.
• Previous unsuccessful candidates need not apply.
• For an insight into what Family Solutions has to offer, please view this video.
• Applicants must be able to demonstrate all essential requirements as listed in the job profile.
• Further information is available at https://www.mindfulemployer.net/ for how Medway Council supports applicants with mental health issues.

Career Progression Framework

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. The framework supports employees to take ownership of their development and to be rewarded accordingly. The starting salary is at level A, with opportunities to progress to levels B and C based on demonstrated competence, experience and qualifications. The role is at level A, with full support through induction, probation and performance appraisal.

Our Organisation

Medway is a unitary authority in the South East of England, covering the towns of Strood, Rochester, Chatham, Gillingham and Rainham and surrounding rural areas. Situated in Kent, the area boasts green spaces, excellent facilities and superb transport links to London. Medway Council delivers a full range of local government services to a quarter of a million people, including education, environment, social care, housing, planning and more.

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Salary and Working Hours

Salary: £37,732 per annum
Contract type: Permanent Full‑Time
Working hours: 37 per week
Closing date: 04 January 2026

Job reference: CSC/25/594/CD
Job category: Children’s Services
Business unit: People (Children, Adults, Public Health, Education & SEND)
Directorate: People (Children, Adults, Public Health, Education & SEND)
Service: Children’s Services Early Help, First Response
Location: Chatham Children & Family Hub, United Kingdom
Posted on: 19 December 2025