Facilities Manager: Multi-Service Operations Lead

OCS Group; Birkenhead; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading facilities management firm in the UK is seeking a Facilities Manager to oversee service delivery across a national contract. The successful candidate will manage a team of 20 to 30 employees, ensuring compliance with service standards and financial performance. Key responsibilities include client relationship management, reporting, and financial oversight. Ideal candidates will have a background in facilities management and demonstrate strong organizational and customer service skills. This role promotes professional development within an inclusive environment.

Qualifications

• Relevant experience in facilities management or a related field.
• Experience managing teams of operational delivery employees (20-30).
• Sound financial knowledge regarding budgets and staffing spends.

Responsibilities

• Oversee service delivery and manage performance across all service lines.
• Ensure compliance with KPIs and SLAs to maintain contractual performance.
• Build and maintain relationships with clients while solving problems proactively.

Skills

Team management

Financial management

Customer focus

Organisational skills

Job description

A leading facilities management firm in the UK is seeking a Facilities Manager to oversee service delivery across a national contract. The successful candidate will manage a team of 20 to 30 employees, ensuring compliance with service standards and financial performance. Key responsibilities include client relationship management, reporting, and financial oversight. Ideal candidates will have a background in facilities management and demonstrate strong organizational and customer service skills. This role promotes professional development within an inclusive environment.