Facilities Manager

OCS Group; Hatfield; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading facilities management company in Hatfield is seeking a proactive Facilities Manager to oversee key services including cleaning, security, and catering. The role involves managing teams, ensuring compliance with health and safety regulations, and development of service techniques. The ideal candidate will have strong leadership skills and extensive facilities management experience. Join a company that values professional development within a diverse and inclusive environment.

Qualifications

• Proven experience in facilities management, ideally in a multi-service environment.
• Strong leadership and team management skills.
• Right to work in the UK.
• Excellent communication and negotiation abilities.
• Knowledge of health & safety, food hygiene, and security protocols.
• Experience in M&E is crucial.

Responsibilities

• Oversee daily cleaning operations across all facilities.
• Supervise security personnel and systems to ensure site safety.
• Manage catering contracts and service delivery for staff and events.
• Develop and manage budgets for all service areas.
• Lead service improvement initiatives and innovation.

Skills

Facilities management experience

Leadership skills

Communication skills

Negotiation abilities

Knowledge of health & safety regulations

Knowledge of food hygiene

Knowledge of security protocols

Experience in M&E

Education

Relevant qualifications (e.g., IOSH, BICS, NEBOSH)

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role:

We are seeking a proactive and experienced Facilities Manager to lead and coordinate the delivery of essential support services across our premises. This role is pivotal in ensuring a safe, clean, and welcoming environment for staff, visitors and clients. The successful candidate will manage teams across cleaning, security and catering, ensuring high standards, compliance and cost‑effectiveness.

Days of working: Monday – Friday

Key Responsibilities

Cleaning Services

• Oversee daily cleaning operations across all facilities
• Ensure hygiene standards meet health and safety regulations
• Manage cleaning contracts, schedules and performance reviews
• Implement sustainable and efficient cleaning practices
• Conduct regular audits

Security Services

• Supervise security personnel and systems to ensure site safety
• Monitor access control, CCTV and emergency response protocols
• Conduct regular risk assessments and security audits
• Liaise with external security providers and emergency services

Catering Services

• Liaise with and support catering manager as and when required to:
• Manage catering contracts and service delivery for staff and events
• Ensure food safety compliance and quality standards
• Coordinate menu planning, dietary requirements and budget control
• Monitor customer satisfaction and service improvements

General Duties

• Develop and manage budgets for all service areas
• Ensure compliance with relevant legislation and company policies
• Lead service improvement initiatives and innovation
• Report on KPIs, incidents and operational performance
• Foster strong relationships with internal stakeholders and suppliers

Skills & Qualifications

• Proven experience in facilities management, ideally in a multi‑service environment
• Strong leadership and team management skills
• Right to work in the UK
• Excellent communication and negotiation abilities
• Knowledge of health & safety, food hygiene and security protocols
• Relevant qualifications (e.g., IOSH, BICS, NEBOSH or equivalent) desirable
• Experience in M&E is crucial

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.