Facilities Coordinator

Forge Holiday Group; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A holiday and leisure company in Chester is seeking a Facilities Co-ordinator to ensure sites are safe and compliant. Responsibilities include coordinating maintenance, tracking compliance tasks, and supporting sustainability initiatives. The ideal candidate should possess strong organisational skills, excellent communication abilities, and a basic Health & Safety certification. Benefits include substantial holiday allowance, performance bonuses, and personal development opportunities. If you are proactive and passionate about maintaining workplace safety, we want to hear from you.

Benefits

Annual performance-based bonus

33 days holiday

Your birthday off

2 paid volunteering days

Enhanced Maternity and Paternity Leave

Exclusive holiday discounts

Gym access at HQ

Training & development opportunities

Qualifications

• Health & Safety certification required for supporting site safety.
• Proficiency in Microsoft Office for documentation and communication.
• Experience in administration and organisation is crucial.

Responsibilities

• Coordinate maintenance works and act as contact for contractors.
• Track compliance tasks for safety and health standards.
• Support sustainability initiatives and emergency response.

Skills

Strong organisational and admin skills

Excellent communication and customer service abilities

Confident IT user

Ability to multitask and prioritise

Basic Health & Safety certification

A full clean UK Driving Licence

Education

Basic Health & Safety certification (IOSH Working Safely or Managing Safely)

Tools

Microsoft Office

Job description

Overview

At Forge Holiday Group, we don’t just do holidays, we create memories. With market-leading brands like Sykes Holiday Cottages, Forest Holidays and Bachcare in New Zealand, we’re 1,700+ strong and powered by four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

Facilities Co-ordinator Role

We’re looking for a Facilities Co-ordinator to help keep our sites safe, compliant, and running smoothly. If you love variety, organisation, problem-solving, and being the friendly go-to person who makes things happen behind the scenes, this could be the perfect fit for you.

What You’ll Do

• Coordinate planned and reactive maintenance (PPM & reactive works)
• Act as the first point of contact for contractors visiting site
• Track and report key compliance tasks (fire safety, water hygiene, electrical testing, etc.)
• Manage FM helpdesk/CAFM requests and allocate tasks appropriately
• Support asset management, stock monitoring, and equipment records
• Assist with RAMS checks, permits to work, and site health & safety activity
• Provide on-site support for audits, inspections, and minor works
• Keep documentation accurate and up to date across all FM systems
• Liaise with site teams to ensure maintenance issues are resolved quickly and professionally
• Support sustainability initiatives such as waste reduction and energy efficiency
• Assist with emergency response (e.g., water leaks, outages)
• Provide admin and coordination support for wider Estates & FM projects, including PO raising and scheduling

What You’ll Bring

• Basic Health & Safety certification (IOSH Working Safely or Managing Safely)
• Confident IT user, proficient in Microsoft Office
• Strong organisational and admin skills
• Excellent communication and customer service abilities
• Ability to multitask and prioritise in a dynamic environment
• A full clean UK Driving Licence

Even Better If You Have

• NEBOSH General Certificate
• First Aid at Work
• Manual Handling or Working at Height training

What You’ll Be Part Of

You\'ll play a key role in supporting;

• Operational continuity across site (including weekly FOH cover)
• Statutory compliance monitoring for fire alarms, emergency lighting, water hygiene and more
• Effective delivery of minor works and maintenance activities
• Accurate use of CAFM and helpdesk systems
• Health & safety inspections and incident reporting
• Stock management, asset tagging, and lifecycle tracking
• Contractor inductions, RAMS reviews, and permits
• Sustainability improvements across the estate
• Emergency response coordination
• Larger estates and FM projects, from data gathering to communication

Forge Holiday Group Benefits

• Annual STIP Company-wide Bonus performance-based bonus
• 33 days holiday (incl. bank hols) + extra days for long service
• Your birthday off
• 2 paid volunteering days
• Enhanced Maternity and Paternity Leave - (24 weeks maternity, 3 weeks paternity at 100% pay)
• B Corp certified, we care about people & planet
• Exclusive holiday discounts for you, friends, and family
• Wellbeing perks, gym access at HQ, health cash plan
• Training & development to keep you growing

Reasonable Adjustments

We’re at our best when everyone can bring their authentic self to work. We welcome applications from people of all backgrounds and experiences, recognising the power of diverse perspectives. If you need adjustments during the recruitment process, our team will be happy to help.

If you’re organised, proactive, great with people, and passionate about keeping workplaces safe and running smoothly, we’d love to hear from you. Apply now!