Facilities and Maintenance

Imperial London Hotels Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run hotel group in Greater London is seeking a Shift Engineer / Property Maintenance Officer. In this role, you will oversee daily maintenance tasks ensuring hotel rooms are well-maintained. Candidates should have 2 years of relevant experience and strong problem-solving skills. The position offers extensive training, generous holiday, and various employee benefits, including discounts and a supportive work environment. Join a dedicated team in a vibrant location.

Benefits

28 days holiday, rising to 33

Access to training programmes

Holiday Purchase Scheme

Complimentary uniform dry-cleaning

Interest-free Season Ticket Loan

50% friends and family hotel discount

Discounts across F&B outlets

Shopping discounts

Salary sacrifice schemes

Qualifications

• 2 years of experience in Property Maintenance or a similar role.
• Strong problem-solving abilities essential.
• Experience with maintenance management systems preferred.

Responsibilities

• Oversee various daily maintenance tasks including carpentry, electrical, and plumbing work.
• Ensure guest bedrooms are well-maintained and presented in immaculate condition.
• Respond to urgent maintenance requests.

Skills

Problem-solving

Team player

Proactive maintenance

Excellent communication

Tools

Saeker PMS

OPERA PMS System

Job description

Shift Engineer / Property Maintenance Officer

Imperial London Hotels Group based at Royal National & City Sleeper Hotel

40 hours a week (5/7 days a week Flexibility is required)

• Are you a skilled Shift Engineer or Property Maintenance Officer?
• Are you passionate about prioritising health, safety, and efficiency in everything you do?
• Are you ready to challenge the traditional hospitality mentality and put people and quality at the heart of your work?

If so, we love to hear from you!

We’re seeking a Trade Specialist to join our dedicated property maintenance team. As an essential member of the team, you will be responsible for overseeing various daily maintenance tasks, which could include but is not limited to carpentry, electrical or plumbing work, general building repair, painting, flooring and general facility repair, ensuring that guest bedrooms are well‑maintained and consistently presented in immaculate condition.

Why Join Us?

We foster growth and development within our teams by offering additional training and support to help achieve our company’s goals and objectives. Our focus is on empowering you to grow professionally and advance in your career. We offer a range of learning and development opportunities to enhance your expertise and expand your skill set.

As the largest hotel in the UK, we boast over 1,600 guest rooms. Each day brings new challenges and opportunities as you assist in maintaining the hotel. Whether it’s overseeing routine maintenance or responding to urgent requests, you’ll be part of a team of 14 Shift engineers, responsible for keeping the hotel running smoothly.

Located between Tavistock and Russell Square Gardens in the vibrant neighbourhood of Bloomsbury, the Royal National Hotel places you right in the heart of London. The hotel features the on‑site Blooms Café, known for its excellent coffee, and the fully refurbished London Pub, which serves classic British dishes and a variety of local beers. Both are open seven days a week.

What we’re looking for:

• 2 years experience in Property Maintenance or similar role
• Strong problem‑solving abilities
• Proactive approach to maintaining high standards of safety and functionality
• Team player who thrives in a busy environment
• Experience with maintenance management systems
• Excellent communication skills, both verbal and written

Desirable (Not required but a plus):

• Proficient in using Saeker and OPERA PMS System
• Experience working in hotels.

What you'll get in return:

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology

Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme.

About Us:

With a 185‑year legacy, our company combines the stability of a long‑standing 7th generation family business with the innovation of a start‑up. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family‑run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!