F&B Team Member

Peoplebank; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned hospitality establishment in Aberdeen is seeking enthusiastic Food & Beverage Team Members to deliver excellent service in our restaurant, bar, and event spaces. The role involves greeting and seating guests, taking orders, and ensuring high hygiene standards. Ideal candidates will possess strong communication skills and an eagerness to assist guests in a fast-paced environment. Join us to be part of a legacy combining local charm with heartfelt hospitality.

Benefits

Pension Scheme

Discounted Hotel Stays across our 7H Portfolio

Discounted Food and Beverage across our 7H Portfolio

Qualifications

• Enthusiastic and customer-focused with a passion for hospitality.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Greet and seat guests with a warm and friendly approach.
• Take orders and serve food and beverages efficiently.
• Ensure tables are clean and set to standard.
• Process payments accurately using the POS system.
• Respond to guest requests and resolve minor issues promptly.

Skills

Customer service

Team collaboration

Communication

Job description

Set within 30 acres of peaceful countryside just minutes from the heart of Aberdeen, Ardoe House Hotel is a stunning 19th-century mansion offering timeless Scottish charm with a modern twist. Inspired by the royal residence at Balmoral, the hotel combines historic grandeur with contemporary comfort, creating a truly unique hospitality experience.

With 120 elegant bedrooms, award-winning dining, a cosy whisky bar, and a full-service spa and leisure club, Ardoe House is a sought-after destination for everything from luxury getaways and afternoon teas to business conferences and fairy-tale weddings. Our grand function rooms and landscaped gardens make us one of Aberdeenshire’s most picturesque event venues.

At Ardoe House Hotel, we pride ourselves on delivering authentic, warm Scottish hospitality in a professional and welcoming environment. Join our team and become part of a legacy where heritage meets heart—and every team member helps create exceptional experiences our guests remember.

We are looking for enthusiastic and customer-focused Food & Beverage Team Members to provide excellent service across our restaurant, bar, and events spaces.

Key Responsibilities:

• Greet and seat guests with a warm and friendly approach
• Take orders and serve food and beverages efficiently
• Ensure tables are clean, set, and presented to standard
• Provide knowledgeable recommendations on menu items
• Process payments accurately using the POS system
• Maintain hygiene, cleanliness, and safety in service areas
• Work collaboratively with kitchen and front-of-house teams
• Assist with breakfast, lunch, dinner, or event service as needed
• Respond to guest requests and resolve minor issues promptly

Our Values

Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

• Pension Scheme
• Discounted Hotel Stays across our 7H Portfolio
• Discounted Food and Beverage across our 7H Portfolio