Eyewear Retail Associate - Training & Benefits

The Boots Company PLC; Glenrothes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major retail company in Glenrothes is seeking a Retail Assistant to join their Boots Opticians store team. This role involves engaging with customers, supporting eye-tests, and helping with eyewear solutions. Ideal candidates should have a passion for customer care and a desire to learn, with previous retail experience being advantageous. The company offers a variety of benefits, including training opportunities and employee discounts, fostering an inclusive environment where all can thrive.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

Access to counselling and support

Qualifications

• Ability to build relationships with customers and understand their needs.
• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks for dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A major retail company in Glenrothes is seeking a Retail Assistant to join their Boots Opticians store team. This role involves engaging with customers, supporting eye-tests, and helping with eyewear solutions. Ideal candidates should have a passion for customer care and a desire to learn, with previous retail experience being advantageous. The company offers a variety of benefits, including training opportunities and employee discounts, fostering an inclusive environment where all can thrive.