Eye Care Receptionist — Flexible Hours & Patient Experience

Optical Express Group; Norwich; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading eye care provider is seeking a Receptionist for their Norwich location. This role involves providing high-level patient service in a busy environment, covering reception duties, supporting administration, and conducting essential tests for procedures. Candidates should be confident, organized, and passionate about customer service. Benefits include career progression opportunities, modern working conditions, and free laser eye surgery. Join a supportive team dedicated to delivering exceptional care to patients.

Benefits

Career progression

Modern working environment

Free Laser Eye Surgery

29 days annual leave

Discounted eyewear

Qualifications

• Passion for providing world-class customer service.
• Strong organizational and communication skills.
• Ability to work closely with colleagues.

Responsibilities

• Cover reception area and prioritize incoming calls.
• Perform pre-operative testing and assist during consent appointments.
• Provide administrative support to the Manager.

Skills

Customer service

Organizational skills

Communication skills

Multi-tasking

Attention to detail

Job description

A leading eye care provider is seeking a Receptionist for their Norwich location. This role involves providing high-level patient service in a busy environment, covering reception duties, supporting administration, and conducting essential tests for procedures. Candidates should be confident, organized, and passionate about customer service. Benefits include career progression opportunities, modern working conditions, and free laser eye surgery. Join a supportive team dedicated to delivering exceptional care to patients.