Executive Assistant & Office Manager

Manchester Airport plc.; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading airport operator is seeking a dedicated professional for an administrative role, offering comprehensive support to senior leadership. The ideal candidate will excel in organizational skills, multitasking, and have strong communication abilities. Responsibilities include managing office workflows and supporting the team with various tasks. A proactive approach and excellent attention to detail are crucial for success in this role. Join a diverse team that values unique strengths and contributes to a positive workplace environment.

Benefits

Flexible pension plan

Subsidised public transport

Company discounts

Free Virtual GP service

Care Concierge service

Volunteering days

Qualifications

• Exceptional attention to detail required for task execution.
• Proven experience in managing sensitive information.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Provide administrative support to senior leadership.
• Coordinate resources and maintain workflows.
• Manage communication and problem-solving for the team.

Skills

Attention to detail

Organizational skills

Communication skills

Stakeholder management

Problem-solving skills

Proactive mindset

Microsoft Office Suite

Job description

About us

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.

Benefits

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service
• Two volunteering days per year

About the role

This role is to deliver comprehensive administrative and organisational support to senior leadership, ensuring the seamless operation of daily office activities. By managing processes, coordinating resources, and maintaining efficient workflows, the role enables leaders to focus on strategic priorities, optimise their time for high-impact initiatives, and drive the achievement of business objectives. Additionally, this position serves as a central point for communication and problem-solving, fostering a productive and well-structured environment that supports overall team success.

What will make you successful

To be successful in this role, you will need to demonstrate exceptional attention to detail, strong organisational skills, and the ability to manage multiple priorities effectively. The position requires a proactive approach, excellent communication skills, and confidence in handling sensitive information and unexpected challenges with professionalism.

Key Requirements

• Ability to filter emails and calls, prioritising urgent matters and delegating or drafting responses as needed.
• Skilled in event and meeting planning, including venue selection, catering, agenda preparation, and stakeholder coordination.
• Proven experience managing confidential information with tact and discretion.
• Strong decision-making skills for handling unexpected issues and escalation independently.
• Excellent organisational and time management skills with the ability to prioritise effectively.
• Self-starter with a driven and proactive mindset.
• Outstanding verbal and written communication skills, combined with strong interpersonal abilities.
• Well-developed stakeholder management skills with the ability to influence and deliver results.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong problem-solving and analytical capabilities.

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.