Event Steward

alliancemanagementgroup; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in security management is seeking Event Stewards for various events across the UK. As an Event Steward, you will ensure the safety and comfort of attendees while providing excellent customer service at high-profile festivals. Opportunities include flexible shifts, competitive pay rates, and career progression.

Benefits

Competitive pay rates

Flexible shift options

Development opportunities

Loyalty perks and hourly rate increases

Qualifications

• Fluent in English (written and verbal).
• Willing to work long shifts, including 12-hour days.
• Maintain a positive attitude under pressure.

Responsibilities

• Provide and promote the highest level of customer care.
• Ensure customer safety and report issues to management.
• Attend pre-event briefings and carry out pre-event checks.

Skills

Customer-focused

Reliability & Trust

Leadership

Communication

Initiative

Job description

Join our team to provide exceptional service to our diverse clients and sites across the UK.

Founded in 2017, Alliance Events aims to deliver customer-focused, skilled, and experienced Security Officers to both the public and private sectors across the UK. Over the years, we have grown into a trusted, nationwide provider of security management services, serving industries such as events, education, healthcare, retail, and sports. Our teams operate out of Shoreditch, London, and our Head Office in Loughborough, Midlands, reflecting our commitment to raising standards within the security industry.

We are currently seeking Event Stewards nationwide for ad-hoc roles across various events and festivals. Our services include supporting major events like Ride London, School Games, and Glastonbury, as well as over 35 other festivals annually, and providing tailored security management for corporate clients and universities in South and West London. If you possess the professionalism and expertise we value at Alliance, you'll have the opportunity to contribute to and thrive within our diverse portfolio.

Key Information

Position: Event Steward

Hourly Rate (2025):

Nationwide and London

Location: Nationwide

Contract: Casual (Ad Hoc based on demand)

Example Roles

• Directional Way-finding
• Fire Watch Tower Steward
• Wristband Checker
• Staff Welfare Support

Job Description

As an event safety steward, you will be expected to:

• Provide and promote the highest level of customer care and service.
• Ensure customer safety and report issues to management.
• Familiarise yourself with the site layout and available facilities.
• Understand your role and health and safety responsibilities, especially regarding those with special needs and children.
• Attend pre-event briefings.
• Carry out pre-event checks.
• Monitor for overcrowding.
• Report disturbances or incidents.
• Respond to medical incidents appropriately.

Requirements

• Display our values: Reliability & Trust, Leadership & Communication, Competence & Training.
• Maintain a positive attitude, even in challenging environments.
• Be customer-focused.
• Fluent in English (written and verbal).
• Show initiative and stay calm under pressure.
• Willing to work long shifts, including 12-hour days, with breaks and welfare support provided.

What We Offer

• Competitive pay rates.
• Flexible shift options to fit your commitments.
• Access to our online portal and communication platforms.
• A friendly, inclusive working environment with development opportunities.
• Support for large-scale events.
• Quick payment with bi-monthly payroll.
• Opportunities for progression, mentoring, and management experience.
• Loyalty perks, including additional qualifications and hourly rate increases.

Application Process

• Step 1: Complete our application form thoroughly.
• Step 2: If accepted, complete employment checks including references and right-to-work verification.
• Step 3: Complete our online training modules.
• Step 4: Apply for specific events during your training period for the 2024 festival season.

If you're interested in joining our festival and events team, explore our festivals and submit your application for the relevant role.