Evening Room Attendant

Hyatt Hotels Corporation; City of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading luxury hotel chain in the City of London is seeking an Evening Room Attendant to perform essential housekeeping duties. The ideal candidate will have experience in a luxury setting, exceptional attention to detail, and the ability to communicate effectively in English. This role offers numerous benefits, including complimentary hotel stays and growth opportunities within Hyatt Hotels.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Uniform provided and laundered

HSF Health Plan

Access to Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in housekeeping or a similar role in a luxury hotel or resort is preferred.
• Strong attention to detail and a passion for maintaining high standards of cleanliness and guest service.
• Proficiency in conversational English to effectively communicate with colleagues and guests.

Responsibilities

• Perform evening turndown service in guest rooms.
• Ensure that all guest rooms are maintained to the highest standards.
• Provide thoughtful touches to enhance the guest experience.
• Work closely with housekeeping and front office teams.

Skills

Attention to detail

Customer service

Communication skills

Job description

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Duties and Responsibilities

• Perform evening turndown service in guest rooms, which includes preparing the bed, tidying the room, replenishing amenities, and refreshing towels.
• Ensure that all guest rooms are maintained to the highest standards of cleanliness and presentation.
• Provide thoughtful touches to enhance the guest experience, such as arranging personal items, closing curtains, and placing bedside mats.
• Work closely with the housekeeping and front office teams to ensure guest preferences and special requests are met.

Qualifications

• Previous experience in housekeeping or a similar role in a luxury hotel or resort is preferred.
• Strong attention to detail and a passion for maintaining high standards of cleanliness and guest service.
• Proficiency in conversational English to effectively communicate with colleagues and guests.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• HSF Health Plan
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Next Steps

Apply today for this Evening Room Attendant role and start your journey with Hyatt Hotels!

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