EV Tech Support Advisor – Customer Care & Sales

Automobile Association; Oldbury; On-site; GBP 26,000; Full time

Job summary

A leading automotive service organization is seeking an Assist Centre Customer Advisor in Oldbury. This full-time position focuses on meeting sales targets while delivering exceptional customer service. You will assist customers with their needs, including providing semi-technical advice on electric vehicle charging. The ideal candidate is motivated, adaptable, and self-starter, able to cope well under pressure. The role offers competitive benefits, including 23 days of annual leave and more.

Benefits

23 days annual leave

Free breakdown membership

Employee discount scheme

Worksave pension scheme with 7% employer contribution

Qualifications

• Motivated to meet goals and remain determined.
• Adapt behavior to develop effective relationships.
• Proactive in taking pride and ownership in work.
• Copes well in pressurized situations.

Responsibilities

• Meet sales targets for key product offerings.
• Engage with customers to deliver outstanding outcomes.
• Identify customer needs and resolve queries.
• Provide semi-technical advice for electric vehicle charging.

Skills

Motivator

Socialiser

Self-starter

Composed operator

Job description

A leading automotive service organization is seeking an Assist Centre Customer Advisor in Oldbury. This full-time position focuses on meeting sales targets while delivering exceptional customer service. You will assist customers with their needs, including providing semi-technical advice on electric vehicle charging. The ideal candidate is motivated, adaptable, and self-starter, able to cope well under pressure. The role offers competitive benefits, including 23 days of annual leave and more.