ERP Systems Specialist (SAP/Unit4) - Hybrid Swansea

Arvatoconnect; Swansea; Hybrid; GBP 35,000; Full time

Job summary

A technology solutions provider is seeking an enthusiastic ICT Technical Team Member to support their systems in Swansea. This hybrid role requires a minimum of 2 days onsite and involves providing 2nd and 3rd line support for SAP and Unit4 ERP systems. Ideal candidates will possess strong IT skills, analytical ability, and a proactive problem-solving approach. Benefits include a discretionary annual bonus, generous holiday entitlement, and comprehensive health support.

Benefits

Discretionary Annual Bonus

Generous Holiday Entitlement

Health and Wellbeing Support

Exclusive Discounts and Offers

Qualifications

• Experience with SAP or Unit4 ERP is desirable.
• Previous experience with cloud-based applications is a plus.
• Proven experience with service desk ticketing systems.

Responsibilities

• Provide 2nd & 3rd line support for critical applications.
• Monitor service desk tickets for timely resolution.
• Perform daily system checks and troubleshoot errors.

Skills

IT or technical experience in an ICT environment

Strong analytical skills

Excellent problem-solving abilities

Strong IT/technical knowledge

Ability to work independently and collaboratively

Tools

SAP

Unit4 ERP

Microsoft Excel

Microsoft Word

Job description

A technology solutions provider is seeking an enthusiastic ICT Technical Team Member to support their systems in Swansea. This hybrid role requires a minimum of 2 days onsite and involves providing 2nd and 3rd line support for SAP and Unit4 ERP systems. Ideal candidates will possess strong IT skills, analytical ability, and a proactive problem-solving approach. Benefits include a discretionary annual bonus, generous holiday entitlement, and comprehensive health support.