ER & OD Specialist (12 Month FTC)

The Air Ambulance Service Limited; Rugby; On-site; GBP 35,000 - 45,000; Full time

Job summary

A charitable organization is seeking an ER & OD Specialist for a 12-month fixed term contract in Rugby. This role involves managing complex employment relations casework, acting as a subject matter expert in UK employment law, and supporting initiatives to enhance employee experience. Ideal candidates should have a CIPD Level 5 qualification, strong analytical skills, and experience in organizational design. The organization values professionalism, compassion, and teamwork, providing a supportive work culture where every team member plays a crucial role in their lifesaving mission.

Benefits

Enhanced annual leave

Life assurance

Access to Employee Assistance Programme

Qualifications

• Evidence of behaviour in line with TAAS values.
• Proven experience managing complex ER casework across multiple sites.
• Ability to translate strategy into effective people structures and processes.

Responsibilities

• Act as a subject matter expert in UK employment law.
• Manage complex ER casework including grievances and disciplinaries.
• Support the People & Culture team in using people analytics.

Skills

In-depth knowledge of UK employment law

Strong analytical skills

Advanced Excel skills

Experience in organisational design

Education

CIPD Level 5 qualification

Tools

HRIS/databases

Job description

🚁 Join Our Lifesaving Mission🚁

ER & OD Specialist - 12 Month Fixed Term Contract

Full Job Description: ER & OD Specialist JD

📍 Location: Rugby

🕒 Hours:37.5

Benefits Summary

We’re on the lookout for a ER & OD Specialist to support our People & Culture Team.

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Core working hours 10:00am – 15:00 pm
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here - EDI - The Air Ambulance Service

What You’ll Be Doing

• Act as a subject matter expert in UK employment law, statutory requirements, ACAS guidance, and equality legislation across the employee lifecycle.
• Manage complex ER casework, including grievances, disciplinaries, performance management, absence, restructuring, redundancy, TUPE, and appeals.
• Work with the People & Culture Partner(s) to review & design organisational structure and job design that supports strategy.
• Support the People & Culture team in using people analytics to inform decision‑making and strategic workforce planning.
• Support initiatives that improve the employee experience and reinforce inclusion and fairness.
• Work collaboratively with L&D Partners and the Digital Learning Specialist to design and deliver engaging learning content and resources on ER and OD topics.
• Develop practical tools, guides, and digital modules that build line manager confidence in managing people fairly, consistently, and effectively.
• Support initiatives to strengthen people leadership capability across the organisation, ensuring managers are equipped to handle ER issues proactively and to lead change with empathy.

What We’re Looking For

• Evidence of behaviour in line with TAAS values.
• CIPD Level 5 qualified (or working towards) with strong knowledge of HR and OD practices.
• In‑depth knowledge of UK employment law, ACAS codes of practice, and equality legislation.
• Proven experience managing complex ER casework across multiple sites.
• Experience in organisational design, including workforce planning, job design, and change management.
• Ability to translate strategy into effective people structures and processes.
• Experience using HRIS/databases and producing accurate HR reports.
• Strong analytical skills with the ability to use data to influence decision‑making.
• Advanced Excel skills and confidence in HR technology and reporting tools.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us keep our helicopters flying and saving lives.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.