Enterprise JIRA Lead & Operations Architect

ISBAN - Grupo Santander; Milton Keynes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global financial services firm based in Milton Keynes seeks a JIRA Expert & Business Owner. This 12-month fixed-term role focuses on establishing JIRA as a standardised tool across the enterprise. The ideal candidate will showcase deep expertise in JIRA and Agile frameworks, ensuring alignment with business needs. Responsibilities include governance, stakeholder engagement, and implementing standard operating models. The role offers a hybrid working model with competitive benefits.

Benefits

30 days holiday plus bank holidays

£6,000 car allowance per year

Company funded individual private medical insurance

Discounted gym access and wellbeing support

Qualifications

• Proven experience in owning and governing enterprise-level JIRA platforms.
• Demonstrable experience in designing taxonomies, workflows, and governance models.
• Experience in enterprise change management and tool adoption.

Responsibilities

• Act as the business owner for the JIRA platform, ensuring strategy alignment.
• Define and implement a Standard JIRA Hierarchy and workflow.
• Partner with senior stakeholders to align JIRA processes with business needs.

Skills

Deep expertise in Atlassian JIRA

Excellent knowledge of Agile delivery frameworks

Excellent ability to translate business needs into technical configurations

Skilled in dependency management and portfolio-level planning

Education

JIRA Administrator Certification or equivalent

Job description

A global financial services firm based in Milton Keynes seeks a JIRA Expert & Business Owner. This 12-month fixed-term role focuses on establishing JIRA as a standardised tool across the enterprise. The ideal candidate will showcase deep expertise in JIRA and Agile frameworks, ensuring alignment with business needs. Responsibilities include governance, stakeholder engagement, and implementing standard operating models. The role offers a hybrid working model with competitive benefits.