Enquiries Office Administrator (Hybrid) - Student Support

Cambridge; Cambridge; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prestigious university in Cambridge seeks an Enquiries Office Administrator to manage the Faculty's Enquiries Office. The position requires excellent communication and administrative skills, as well as a proactive approach to problem-solving. Candidates should ideally have experience in a Higher Education environment and the ability to build rapport with diverse audiences. The role offers generous leave, career development opportunities, and a supportive work environment, including potential hybrid working options.

Benefits

36 days leave per year

Access to training courses

Hybrid working opportunities

Pension scheme

Exclusive discounts at retailers

Qualifications

• Experience in a Higher Education environment is desirable.
• Ability to learn new skills and knowledge quickly.
• Proactive approach to troubleshooting and problem-solving.

Responsibilities

• Oversee the day-to-day running of the Faculty's Enquiries Office.
• Provide information to students, staff, and visitors.
• Manage communication across multiple audiences.

Skills

Excellent communication skills

Administrative skills

Customer service orientation

Attention to detail

Job description

A prestigious university in Cambridge seeks an Enquiries Office Administrator to manage the Faculty's Enquiries Office. The position requires excellent communication and administrative skills, as well as a proactive approach to problem-solving. Candidates should ideally have experience in a Higher Education environment and the ability to build rapport with diverse audiences. The role offers generous leave, career development opportunities, and a supportive work environment, including potential hybrid working options.