Engineering Team Lead - Insights

Nory AI; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading restaurant management firm in the UK is seeking an experienced Engineering Team Lead for Insights. Responsible for driving development and ensuring intelligent operational planning, you will lead a high-performing team while connecting technical innovations with customer needs. This role offers a competitive salary, meaningful equity, and excellent benefits including 35 days of paid leave and private health insurance.

Benefits

Competitive salary

Meaningful equity

35 days of paid leave

Comprehensive health insurance

Enhanced parental leave

Learning & development budget

Home office workspace budget

Regular team offsites

Team socials

Qualifications

• 8+ years of engineering experience with strong technical credibility.
• Ability to lead the design and evolution of systems.
• Connect team’s work to customer value.

Responsibilities

• Drive development of intelligent scheduling features.
• Own technical direction for Insights suite.
• Champion forecasting excellence and predictive tools.

Skills

Full-Stack Technical Leadership

Systems Thinking

Customer Stewardship

Delivery Ownership

Cross-Functional Communication

Culture and Coaching

Job description

Engineering Team Lead - Insights

Join to apply for the Engineering Team Lead - Insights role at Nory. Let’s fix hospitality, for good. Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn’t have to be this hard. That’s why we built Nory. Our CEO, Conor, knows the pain first‑hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling “market‑leading” systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he had from day one. Nory is an all‑knowing restaurant management system that blends real‑time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we’re just getting started. Fresh off a Series B led by Kinnevik, we’ve grown to 70+ people across Ireland, the UK, and Spain – and demand is scaling faster than we ever imagined.

🌏 Please note that you must have the right to work in the UK/EU to be considered for this role.

What you’ll be doing

• Drive the development of intelligent features that power scheduling and operational planning, including innovative use of AI to enhance automation, adaptability, and decision‑making at scale.
• Own the technical direction and delivery of our revamped Insights suite, enabling operators to make smarter decisions on pricing, waste reduction, and customer experience.
• Champion forecasting excellence, continuously improving the accuracy and user experience of our predictive tools to build operator confidence and transparency.
• Lead the design and roll‑out of embedded AI capabilities across our platform, from contextual insights to agent‑based analytics that empower users to explore and understand their business data with ease.
• Oversee the expansion of our customer feedback tools, guiding the development of new functionality that increases value for operators and creates monetisation opportunities for Nory.
• Ensure robust integrations with key industry platforms, making it easier for restaurants to adopt and benefit from Nory with minimal disruption.
• Lead a high‑performing squad, fostering collaboration, autonomy, and technical excellence while driving delivery against clear objectives.

What you’ll bring

• Full‑Stack Technical Leadership: 8+ years of engineering experience with deep technical credibility in at least one domain (backend or frontend) and strong working knowledge of the other. You set the bar on engineering quality and guide your team in delivering scalable, well‑architected systems.
• Systems Thinking & Architecture Ownership: You lead the design and evolution of systems that support the long‑term success of your squad and neighbouring teams. You facilitate architectural decision‑making, promote reusability, and balance delivery urgency with strategic technical debt management.
• Customer & Product Stewardship: You connect your team’s work directly to customer value. You help shape product direction in partnership with PMs, challenge assumptions, and frame trade‑offs through the lens of user outcomes, feasibility, and effort.
• Delivery Ownership & Team Enablement: You are accountable for your squad’s velocity, focus, and outcomes. You remove blockers, coach team members, and create an environment where engineers are empowered to do their best work. You adapt quickly to change and model pragmatic decision‑making.
• Cross‑Functional Communication & Alignment: You keep stakeholders informed and expectations managed. You drive alignment with PM, Design, and leadership, and foster clear, structured thinking within the team. You communicate proactively and asynchronously across time zones.
• Culture, Coaching & Growth: You shape the culture of your team through feedback, care, and clarity. You support individual growth plans, run effective 1:1s, give feedback regularly, and help your team get better every quarter. You model Nory’s values and help others do the same.

What you’ll get in return

• 💰 Competitive salary depending on experience
• 📈 Meaningful equity – at Nory everyone is an owner!
• 🌴 35 days of paid leave per year (including bank holidays)
• 🏥 Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK)
• 🍼 Enhanced parental leave and baby loss support
• 📚 Learning & development culture – €1 000 personal annual budget + quarterly book budget
• 🖥️ €250 home office workspace budget
• 🎯 Regular team offsites & socials
• 📍 Offices in either London 🇬🇧 (LABS House, 15‑19 Bloomsbury Way) or Dublin 🇮🇪 (Dogpatch Labs, The Chq Building, Custom House Quay, North Wall)
• 🥳 Regular team socials and off‑sites!
• 👏 And much more

How we work

Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win – together.

These are the values we live by

• We serve up impact with a side of profit
• We prioritise speed of service
• We act like owners
• We win as a crew

Interview Process

• 40‑minute Hiring Manager Interview
• Take‑home task
• 2‑hour review session with two members from our Engineering team
• 40‑minute Culture Interview with a senior member from the team
• 30‑minute Final Stage with our CEO

We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.