Enforcement Operations Lead: Drive KPIs & Team Growth

Videalert Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading enforcement services provider in Greater London is seeking an Enforcement Manager to lead a team and manage on-street operations. The ideal candidate will have proven leadership, strong operational management experience, and excellent communication skills. Responsibilities include ensuring the delivery of KPIs, managing colleague performance, and maintaining compliance standards. The role offers competitive annual leave, training, and staff benefits.

Benefits

Competitive annual leave

Full training and development

Enhanced maternity and paternity packages

Staff benefits and discounts

Pension scheme

Qualifications

• Proven leadership and management experience.
• Strong operational background in enforcement or a regulated environment.
• Ability to manage rotas and performance targets.

Responsibilities

• Lead and support a team of Civil Enforcement Officers.
• Manage day-to-day operations and ensure compliance.
• Deliver on contractual KPIs and service requests.

Skills

Leadership and people-management

Operational management

Excellent communication skills

Decision-making and problem-solving

Strong organizational skills

IT literacy

Tools

Microsoft Office

Job description

A leading enforcement services provider in Greater London is seeking an Enforcement Manager to lead a team and manage on-street operations. The ideal candidate will have proven leadership, strong operational management experience, and excellent communication skills. Responsibilities include ensuring the delivery of KPIs, managing colleague performance, and maintaining compliance standards. The role offers competitive annual leave, training, and staff benefits.