Employment Coach: Guide to Work and Skills

Acorn Training Ltd.; Newcastle upon Tyne; On-site; GBP 28,000; Full time

Job summary

A prominent training provider in the UK is seeking an Employment Coach to assist individuals in achieving sustainable employment. You will manage client case loads, provide tailored job search support, and collaborate with local employers. The ideal candidate should possess a Full NVQ Level 2 in customer service and the ability to work under pressure. This full-time position ensures opportunities for career development while positively impacting job seekers' lives.

Qualifications

• Experience in working with various customer groups including those with learning difficulties.
• Knowledge of barriers to learning and employment.
• Understanding of support strategies for various customer specific needs.

Responsibilities

• Manage a customer case load to ensure effective employment solutions.
• Provide one-to-one information, advice, and guidance for job seekers.
• Develop job search materials catered to individual customer needs.

Skills

Full Driving licence with access to a car with Business Insurance

Ability to work under pressure

Teamwork

Problem-solving

Time management

Self-motivation

Proactivity

Education

Full NVQ Level 2 in customer service, business administration, accounting, or IT

GCSE (or equivalent) in English Language and Mathematics

Level 2 IT Qualification, such as ECDL

Job description

A prominent training provider in the UK is seeking an Employment Coach to assist individuals in achieving sustainable employment. You will manage client case loads, provide tailored job search support, and collaborate with local employers. The ideal candidate should possess a Full NVQ Level 2 in customer service and the ability to work under pressure. This full-time position ensures opportunities for career development while positively impacting job seekers' lives.