Employee Services - Employee Relations Specialist

INZPIRE LTD; Amesbury, Farnborough, Boscombe, Malvern; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking an Employee Relations Specialist to provide expert guidance on complex employee relations cases. The role involves advising managers, maintaining compliance, and promoting a positive work culture. Candidates should have a CIPD Level 5 qualification and significant experience in managing ER cases. A high-energy and proactive mindset is essential for success. This position offers a permanent contract with full-time or part-time options and includes competitive benefits such as a matched pension scheme.

Benefits

Matched contribution pension scheme

Competitive holiday allowance

Health Cash Plan

Private Medical Insurance

Employee discount portal

Qualifications

• Minimum of CIPD Level 5 qualified or equivalent experience.
• Significant experience managing high volumes of complex ER cases.
• Demonstrable experience of upskilling and mentoring.

Responsibilities

• Deliver timely ER advice and guidance to managers.
• Coach and support managers in ER capability development.
• Collaborate with People Partners to resolve ER cases.
• Identify trends to implement upskilling sessions.
• Maintain accurate records of case management.
• Respond to mailbox inquiries in a timely manner.

Skills

Problem-solving

Conflict management

Negotiation skills

Influencing skills

Attention to detail

Team collaboration

Education

CIPD Level 5 qualified or equivalent

Job description

Job Title: Employee Services – Employee Relations Specialist

Locations: Amesbury, Farnborough, Boscombe, Malvern – United Kingdom.

Role Type: Permanent – Full Time/Part-Time.

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting‑edge defence technology to ground‑breaking innovations our mission is to empower and protect lives. Join us as an Employee Services – Employee Relations Specialist at our Boscombe Down, Amesbury site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds.

The role of an Employee Relations (ER) Specialist is challenging, varied and fascinating, working within our Employee Services team.

The Employee Relations Specialist is responsible for providing expert guidance and support on complex employee relations matters to ensure fair, consistent, and legally compliant outcomes. They will support functional managers across our UK sites by delivering advice and guidance on complex ER cases and act as a trusted advisor to managers and HR colleagues, balancing business objectives with employee well‑being.

The ER Specialist will manage cases end‑to‑end, including investigations, disciplinary processes, grievances, and performance management issues, while promoting a positive workplace culture and minimising risk to the organisation. The role also contributes to continuous improvement by identifying trends, recommending policy updates, and supporting training initiatives to build ER capability across the business.

Whilst skill and experience would be advantageous, the no. 1 requirement is a high agency (can‑do mindset) and a positive energy to the work and team. You will inspire and empower managers to make positive improvements in the culture and behaviour of their teams.

It is expected you would be on‑site at least 3 days per week, and occasional travel to other UK sites may be required.

Key Accountabilities

• The delivery of timely ER advice and guidance to empower functional managers to proactively manage their ER cases within an acceptable level of business risk.
• Coach, support, and upskill functional managers to develop ER capability within the company.
• Work collaboratively with People Partners, Advisors, and the in‑house Legal team to resolve complex ER cases.
• Identify trends in cases to design, deliver, and implement upskilling sessions for functional managers.
• Continuously review our People Instructions, Toolkits, and Knowledge Guides, and propose amendments to keep them up to date with legislative changes and good practice.
• Maintain accurate and up‑to‑date records of all actions and documentation relating to cases being managed through to conclusion.
• Ensure the casework team mailbox is regularly reviewed and enquiries responded to in a timely manner, usually within 24 hours.

Key Capabilities / Knowledge

• Ability to draw together and analyse different points of view.
• Problem‑solving and conflict management coupled with confidence to advise coherently and succinctly.
• Good negotiating, persuading, and influencing skills.
• Ability to build positive relationships quickly with managers, Global Employee Voice Representatives, and, where appropriate, Trade Unions.
• Ability to assess employee relations risks and take appropriate steps, following our HR delegations process, to achieve resolution of cases within the legal frameworkli>
• Excellent coaching and advisory balanced with influencing and questioning techniques.
• Verbal and written communication skills, coupled with a high level of attention to detail.
• Ability to prioritise and work well under pressure.
• Proven ability to collaborate as part of a team.
• A drive to continuously improve and bring ideas to fruition.

Experience & Qualifications

• Minimum of CIPD Level 5 qualified or equivalent experience.
• Significant experience managing high volumes of complex ER cases at pace.
• Demonstrable experience of upskilling functional managers to improve knowledge, competence, and confidence, and mentoring junior team members.
• Experience working in complex organisations or with complex technologies.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences collaborate widely and openly. Through effective teamwork, you’ll experience what happens when we all share different perspectives, blend disciplines, and link technologies – constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.

Benefits

• Matched contribution pension scheme, with life assurance.
• Competitive holiday allowance, with the option to purchase additional days.
• Options to join Health Cash Plan, Private Medical Insurance, and Dental Insurance.
• Employee discount portal: personal accident, travel, restaurants, cinema tickets and much more.
• We support the Armed Forces community, honoring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme.
• Volunteering opportunities – helping charities and the local community.

Our Recruitment Process

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting. Applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, meaning factors such as nationality or previous nationalities may affect the roles that you can be employed in.

National Security Vetting

For further information on National Security Vetting, please see the link below.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK