Employee Relations Specialist

TouchNet Information Systems, Inc.; Leicester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking an Employee Relations Specialist to provide guidance on ER issues. In this role, you will coach and support managers through grievances and performance management while advising on best practices. The ideal candidate will have a strong grasp of UK employment law and a CIPD Level 5 qualification, alongside at least 5 years of HR experience in a corporate environment. This position ensures compliance and aids managers in handling various employee relations matters effectively.

Qualifications

• Minimum CIPD Level 5 qualification required.
• At least 5 years of experience as an HR Advisor or HR Generalist is necessary.
• Experience in corporate HR functions is essential.

Responsibilities

• Coach managers on employee relations issues.
• Support documentation for HR activities.
• Identify ER trends and recommend solutions.
• Answer employee queries on HR policies.
• Maintain accurate employee information.

Skills

Strong understanding of employment law

Listening skills

Engaging and advisory skills

Relationship building skills

Ability to communicate effectively

Ability to work under deadlines

Education

CIPD Level 5 qualification

Job description

PURPOSE

The Employee Relations Specialist will guide and support managers on a range of ER Issues, coaching them on how to handle cases confidently and compliantly.

Utilising your knowledge of UK employment legislation, policy and best practice to guide and advise line managers through a range of ER cases, ensuring you offer a value-added advisory service on all people management matters.

DUTIES AND RESPONSIBILITIES

• Coaching and upskilling managers on ER Issues, supporting them through various situations including grievances, disciplinaries, conduct, absence management and performance.
• Provide advice confidently based on a sound understanding of the organisation’s HR policies, procedures and best practice.
• Meet with team members/managers to document employee relations activities including absence, discipline, performance, absence management, and flexible working options.
• Identify ER trends and provide recommendations to address repeat issues.
• Ensure all employee documentation is accurate, validated and meets legal requirements.
• Preparing documentation for employment tribunal as and when required.
• Answer employee ER questions on HR policies, practices, procedures and programs.
• Support managers to understand learning and training needs of their employees and coach them to have honest conversations with their people about their strengths, limitations, development needs and career aspirations.
• Work closely with HR colleagues across the business to monitor, review and update HR policies in line with current legislation and best practice.
• Effectively maintain accurate employee information manually or in a Human Resources Information System.
• Effectively prioritise and complete workload in accordance with specified timescales.

COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)

• Strong understanding of employment law and best practices.
• Listening, engaging and advisory skills.
• Ability to communicate with a range of people at varying levels.
• Strong relationship building skills.
• Ability to work to strict deadlines and prioritise cases and workload.
• Proven track record as an experienced ER Specialist.

QUALIFICATIONS

• Minimum CIPD Level 5 qualification.
• Minimum of 5 years’ experience as an HR Advisor or HR Generalist in a Corporate arena.
• Experience working within HR function.