EMEA Operations Director

Jones Lang LaSalle Incorporated; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global commercial real estate company is looking for a Senior Account Leader in London. This role requires managing complex accounts, developing budget strategies, and guiding recruitment plans. Ideal candidates will have over 10 years in business operations, preferably in Property Management. Strong client relationship and people management skills are essential. Join us in shaping the future of real estate!

Qualifications

• Minimum of 10 years in business and operations, preferably in Property Management.
• Experience in a senior account leadership role with complex account structures.
• Six Sigma & process re-engineering experience desirable.

Responsibilities

• Define the regional account strategy with the EMEA Account Director.
• Develop and manage IFM budgets in conjunction with Regional Leads.
• Deliver monthly financial updates demonstrating control and knowledge.
• Develop annual client plans focusing on risks and opportunities.

Skills

Client relationship skills

People management skills

Strong communicator

Presentation skills

Education

Qualifications in Engineering or relevant field

Job description

· Work with the EMEA Account Director in defining the regional account strategy· Work with the EMEA Account Director and Finance Director to develop and manage the IFM budgets in conjunction with the Regional Leads· Working with the EMEA Account Director and Account Finance Lead compile and deliver monthly financial updates to the Regional Account Director demonstrating control and knowledge.· Work with the account director to develop the annual client plans including driving Risk and opportunities within Property Management vertical· Work with regional Human Resources lead on recruitment and selection strategies· Work with EMEA Account Director in defining and driving the performance management of EMEA Operations Team· Work with regional Human Resources to develop regional training and skills development programs and ensure the plan is cascaded· Build the teams connectivity to the wider JLL Platform to enhance our ability to deliver efficiently for the client.· Demonstrated experience in a senior account leadership role responsible for complex account structure running teams across multiple countries and/or multiple teams (ideally large country or small cross-country account experience, looking for next level of responsibility with a large, complex account)· Strong general management experience - minimum of 10 years in the business and operations, preferably experience in Property Management· Six Sigma & process re-engineering experience desirable· Qualifications in Engineering or relevant field preferred but not essential· Demonstrated strong client relationship skills· Demonstrated strong people management skills· Strong communicator – good presentation skills and possesses strong verbal & written communication skills also an active listener· Proven ability to initiate and follow through with improvement initiatives· Able to work independently and be a team playerIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call +**44** (**0**)**20 7493 4933** to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .