EMEA Director, Commercial Account Management — Growth Lead

Navan; London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading travel management solutions firm in London is seeking a Director of Commercial Account Management to lead and scale their Commercial segment across EMEA. Responsible for managing high-performing teams, driving revenue growth, and ensuring exceptional customer experience, the ideal candidate has 7+ years of relevant experience, strong communication skills, and a proven track record in the travel industry. This role emphasizes leadership, strategy, and collaboration with various teams.

Benefits

Comprehensive medical plans

Mental health support

Paid parental leave

Qualifications

• 7+ years of experience in Account Management, Customer Success, or similar roles.
• 3+ years of leadership experience managing teams.
• Strong experience in the travel and expense industry is highly preferred.

Responsibilities

• Scale and lead the Commercial Account Management segment.
• Own all post-sales activities for Commercial accounts.
• Build strong cross-functional partnerships.

Skills

Account Management

Leadership

Customer Success

Communication

Analytical Skills

Education

Bachelor's degree

Tools

MEDDPICC

Salesforce

Job description

A leading travel management solutions firm in London is seeking a Director of Commercial Account Management to lead and scale their Commercial segment across EMEA. Responsible for managing high-performing teams, driving revenue growth, and ensuring exceptional customer experience, the ideal candidate has 7+ years of relevant experience, strong communication skills, and a proven track record in the travel industry. This role emphasizes leadership, strategy, and collaboration with various teams.