EMEA Creative Senior Consultant

MediaSense; City of London; On-site; GBP 85,000 - 110,000; Full time

Job summary

A global marketing advisory firm is seeking an experienced EMEA Creative Senior Consultant based in London. This role will focus on strategic client relationships and driving creative excellence. The ideal candidate has over 12 years of experience in the creative industry, possesses strong leadership and communication skills, and is prepared to contribute to the firm's growth. The position requires three days a week in the London office.

Qualifications

• 12+ years of experience in client-side, agency, or consulting roles.
• Strong knowledge of the creative industry.
• Ability to manage people at all levels.

Responsibilities

• Provide strategic direction for client relationships.
• Lead consulting work in various operational areas.
• Develop thought leadership and internal capabilities.

Skills

Client relationship management

Creative capabilities

Strategic thinking

Leadership

Communication skills

Critical thinking

Negotiation skills

Job description

The Opportunity

An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Strategy function. This role provides an outstanding opportunity to join the fastest growing global integrated marketing advisory company and will provide an ambitious individual with valuable experience for progression and development.

The Company

mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category – recognized as the world’s most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn’t happen in isolation, it takes alignment, intelligence, and trust. That’s what we enable. That’s what we stand for. That’s Unified Marketing Intelligence.

mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Accountability), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth.

mediasense has over 250 employees across London, New York, Singapore and New Delhi.

The Role

This role is for an EMEA Creative Senior Consultant, based in London

This position is highly strategic and key to our overall success, helping us to build richer relationships with new & existing clients. They will be assigned to key strategic client relationships, providing invaluable insight across a variety of topics including (but not limited to), creative capabilities (internal & external), organizational structures (internal & external), process & ways of working, use of technology & innovation, insight & effectiveness.

The role itself will involve a range of activities including:

• Play a pivotal role in driving creative excellence for our clients (strategically, operationally & executionally)
• Lead, execute and supervise consulting work across areas such as Operating model design, Agency Pitch Management, agency management and creative effectiveness
• Develop thought leadership for our clients across key industry topics
• Build and train our wider teams in the area of creative, creative agency management & innovation

Team management

• Provide leadership to our account management & analytics teams in relation to client expectations and development opportunities
• Promote other existing services to clients and support the development of new business proposals
• Participate in new business pitches, supporting the preparation and presentation of proposals

Process management

• Ensure proper account management processes and procedures are maintained, such that all client assignments are delivered on budget and on time
• Ensure all internal reporting processes are completed, particularly in relation to contracts and financial controls
• Identify, anticipate and resolve issues arising relating client deliverables, retention and development opportunities, as well as profitability
• Ensure agency and other third-party relationships are appropriately managed
• Identify opportunities for improvement of our internal client processes, ways of working & deliverables

The following core skills will be crucial to be successful in this role:

• Ability to manage people (up and down, internal and external), comfortable working with senior leaders and strong personalities

Communication

• Strong communicator (oral and written), able to simplify the complex and drive people toward action, adept at dealing with ambiguity

Critical thinking

• Demonstrates natural business acumen and a curiosity for client challenges, able to diagnose challenges, draw conclusions and make recommendations with conviction

Negotiation Skills

• Thoughtful and measured approach to negotiation, able to balance and incorporate multiple variables in arriving at the desired outcome.

The Candidate

The ideal candidate will have the following:

• Significant experience (12+ years) working in client-side, agency, or consulting roles with strong knowledge of the creative industry
• A self-starter who is motivated to join a growing company and prepared to actively participate in driving that growth.
• Based in our London office three days a week.