Electrical Estimator (Maintenance)

ibse; Essex; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading electrical maintenance provider in the United Kingdom is seeking an Electrical Estimator to join their Reactive Maintenance Helpdesk Team. The role involves producing 20-30 accurate quotes daily, liaising with engineers, and managing profit and loss performance. Ideal candidates will have an electrical background and strong communication skills, and will thrive in a fast-paced environment. The position offers a competitive salary of £40,000, plus benefits including holidays and development opportunities.

Benefits

Up to 25 days holiday plus bank holidays

Pension and company benefits

Supportive team structure

Qualifications

• Must have an electrical background, either as an electrician or having a strong technical understanding.
• Desirable experience in maintenance, FM, or electrical contracting; helpdesk experience is a plus.
• Ability to read and interpret electrical engineer reports effectively.

Responsibilities

• Produce accurate electrical quotations, approximately 20-30 per day.
• Liaise with engineers to ensure correctness of quotes.
• Manage P&L performance to deliver works within margins.
• Attend client meetings and ensure all estimates comply with standards.
• Participate in on-call rota for telephone support.

Skills

Electrical background/qualification

Experience within maintenance or helpdesk environment

Excellent communication skills

Ability to work under pressure

Strong organizational skills

Good commercial awareness

IT skills (helpdesk systems, Excel)

Job description

Electrical Estimator – Reactive Maintenance (Helpdesk Team)

My client is a leading provider of electrical maintenance and reactive solutions across the retail and hospitality sectors. With an annual department turnover of approximately £4M and a high-volume workload, our helpdesk and engineering teams work in a fast‑paced environment delivering time‑critical electrical maintenance nationwide.

Monday – Friday / 8.30am – 5.30pm

Role Overview

• This is not a traditional electrical estimator role. The position is embedded within our reactive maintenance helpdesk, supporting a high‑volume, low‑value quotation environment.
• You will typically produce 20-30 quotes per day, ranging from £450 to £20,000, primarily based on time and materials.
• This role requires excellent communication skills, strong electrical knowledge, and the ability to work under pressure while managing multiple moving parts.
• You’ll play an essential role in ensuring quotes are accurate, profitable, and delivered within client SLAs.

Key Responsibilities

• Produce accurate and timely time & materials‑based electrical quotations (approximately 20–30 per day).
• Liaise with field engineers to ensure all quoted details, materials, and labour requirements are correct and complete.
• Work closely with the Maintenance Controller to deliver accepted works, ensuring labour, materials, and scheduling align with client requirements.
• Manage the profit & loss (P&L) performance of quoted jobs, ensuring works are delivered within agreed margins and service levels.
• Support the Department Head in delivering the overall reactive maintenance service for SEE Service Ltd.
• Maintain excellent communication with clients as needed, including attending client meetings where required.
• Ensure all estimates comply with internal procedures, client SLAs, and industry standards.
• Attending site surveys when required, pricing and delivering own projects using SEE labour resource.
• Participate in the team on‑call rota (telephone support only) approximately 1 week in every 5 for out‑of‑hours assistance.

Skills & Experience Required

• Electrical background/qualification (e.g., electrician, improver, or strong technical understanding).
• Experience within maintenance, FM, electrical contracting, or a helpdesk‑based environment is desirable.
• Strong ability to read, interpret, and validate engineer reports and electrical information.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure in a fast‑paced, high‑volume environment.
• Strong organisational skills with the ability to manage multiple quotes and deadlines simultaneously.
• Good commercial awareness and understanding of job costing and P&L.
• Confident IT user (helpdesk systems, Excel, quoting tools, email).
• Driving licence and own car preferred but not essential.

Salary & Package

• £40,000
• Up to 25 days holiday plus bank holidays.
• Pension and company benefits.
• Supportive team structure with development and progression opportunities.
• On‑call rota (approximately 1 in 5 weeks)

PLEASE CONTACT SEAN HITCHMAN ON 020 7932 2800 / [e-mail]