Public Areas Attendant – Elevate Guest Experience

Rocco Forte Hotels Limited; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prestigious hotel group in London is seeking a dedicated Public Area Attendant. This vital role involves maintaining cleanliness in all public areas and ensuring exceptional guest service. Candidates should possess a passion for hospitality, attention to detail, and the ability to work in a fast-paced environment. The position offers various perks including discounted hotel stays and extensive training opportunities. Join a dynamic team committed to delivering a 5-star experience to our guests.

Benefits

Discounted rates across our collection of iconic hotels

50% discount on Food and Beverage

Extensive learning and development opportunities

Meals on duty

Gym Membership Discounts

Enhanced Maternity & Paternity Pay

Pension Scheme

Qualifications

• A genuine passion for delivering exceptional, unrivalled 5-star service.
• Ability to work in a fast-paced environment handling multiple tasks.
• Commitment to maintaining high standards of hygiene, health, and safety.

Responsibilities

• Clean and maintain all public areas including lobbies, restrooms, and hallways.
• Respond promptly and courteously to guest requests in public areas.
• Report maintenance issues and uphold hygiene standards at all times.

Skills

Exceptional customer service

Attention to detail

Team collaboration

Positive attitude

Adaptability

Job description

A prestigious hotel group in London is seeking a dedicated Public Area Attendant. This vital role involves maintaining cleanliness in all public areas and ensuring exceptional guest service. Candidates should possess a passion for hospitality, attention to detail, and the ability to work in a fast-paced environment. The position offers various perks including discounted hotel stays and extensive training opportunities. Join a dynamic team committed to delivering a 5-star experience to our guests.