Practice Supervisor, Ophthalmology

Tufts Medicine; Cambridge; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading healthcare organization in Cambridge is seeking a Practice Supervisor for Ophthalmology. The role involves providing administrative support, managing workflows, and mentoring clinical staff. Candidates should possess an Associate's degree and have at least three years of healthcare experience, including supervisory responsibilities. This position is essential for achieving operational goals and ensuring quality patient care.

Qualifications

• Three years of experience in a healthcare setting.
• One year of supervisory experience in a healthcare environment.

Responsibilities

• Manage and optimize workflows for quality outcomes.
• Serve as a role model and mentor to clinical staff.
• Set day-to-day operational objectives for the team.

Skills

Interpersonal competence

Organizational skills

Decision making

Analytic skills

Conflict resolution

Education

Associate's degree in Healthcare Administration

Bachelor's degree in Healthcare Administration (preferred)

Tools

Relational databases (Access)

Word-processing programs

Electronic spreadsheets

Job description

**Practice Supervisor, Ophthalmology - Cambridge****Job Profile Summary**This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises para-professional employees. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.**Job Description****Minimum Qualifications:****Minimum Qualifications:**1. Associate's degree in Healthcare Administration, Business Administration, or related field.2. Three (3) years of experience in a healthcare setting.3. One (1) year of supervisory experience including managing staff, patient services, and office operations in a healthcare environment.**Preferred Qualifications:**1. Bachelor’s degree in Healthcare Administration, Business Administration, or related field.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.7. Manages and optimizes workflows to achieve successful quality outcomes and benefit maximization within the scope of responsibilities.9. Serves as a role model and mentor to clinical staff in their growth and development. **Physical Requirements:**1. Ability to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.2. Primarily a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending/descending stairs, and operating office equipment.**Skills & Abilities:** 1. Interpersonal competence, organizational skills, and ability to rally and positively lead a team. 2. Ability to learn and use SMS and other network programs.3. Excellent computer literacy, including proficiency with relational databases (Access), familiarity with word-processing programs and electronic spreadsheets, and facility in learning new applications. 4. Knowledge of third-party billing regulations and associated operations and processes.5. Ability to take initiative and exercise good and independent judgment, decision making and problem-solving expertise.6. Analytic and quantitative skills to design and produce financial and clinical reports to make resource-planning decisions. 7. Maintains and updates clinical knowledge and skills.9. Knowledge of and dedication to the highest level of patient care and service excellence.10. Ability to resolve conflict and personnel management.11. Role models strong work ethic, integrity and equity.12. Ability to prioritize multiple tasks and effectively communicate expectations.13. Ability to maintain sensitive and confidential medical information. Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.