Quality Administrator

Sustainable Group; Liverpool; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading sustainability firm in Liverpool is seeking a Quality Administrator to ensure compliance and manage documentation for energy efficiency projects. The successful candidate will support various contractors and site teams while maintaining thorough records of all activities. The role requires excellent communication skills and a strong attention to detail to meet contract requirements and deadlines. Competitive benefits including enhanced pension contributions and a healthcare cash plan are offered for this full-time, permanent position.

Benefits

Enhanced pension contributions

Employer paid healthcare cash plan

Enhanced maternity pay

Employee assistance programme

Support for continuous professional development

Qualifications

• Ability to collate and prepare evidence for energy efficiency measures.
• Experience in liaising with contractors and site teams.
• Strong organizational skills to manage documentation effectively.

Responsibilities

• Prepare and collate necessary documentation for projects.
• Work with Retrofit Coordinators for compliance.
• Ensure accurate submission of documents to avoid compliance failures.

Skills

Compliance knowledge

Communication skills

Attention to detail

Job description

Quality Administrator

Location – Liverpool

Contract - Full time, Permanent.

Hours of Work – 37 Hours per week Monday to Friday

About the Company

Sustainable Building Services is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types, including social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency and whole-house retrofit, we are currently managing and delivering over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work improves the living conditions, health, comfort, and well-being of thousands of households each year to help reduce fuel poverty and address the four biggest challenges today: the cost of living, energy security, climate change, and health crises. All of this supports the UK’s progress towards meeting net-zero targets.

Overview of the Role

In your role as a Quality Administrator, you will be responsible for evidence population and lodgement preparation. The role will involve liaising with contractors and site teams to request, collate, and prepare evidence and documentation required for Energy Efficient Measures carried out to PAS2030:2019 and MCS Standards. In your role as Quality Administrator, you will collaborate across the business and wider group, to provide administrative support for retrofit related activities.

Key Responsibilities

• Collate all necessary paperwork for the installation of energy efficiency measures in compliance with PAS 2035:2019 and MCS requirements.
• Work closely with Retrofit Coordinators to ensure documentation aligns with contract programmes.
• Provide compliance advice to regional delivery teams to support energy efficiency measures.
• Upload documentation to various locations and share points, maintaining accurate records.
• Ensure zero compliance failures by guaranteeing submission accuracy and thoroughness.
• Adhere to all Strategic Partner contractual deadlines.
• Engage with sub-contractors to support effective project development and delivery.
• Request client shared folder access to upload completed lodgement evidence post-project.
• Travel to additional sites as required to provide hands‑on assistance.
• Take on ad hoc projects or initiatives to meet changing business needs.

Rewards & Benefits

• Enhance pension contributions.
• Employer paid Healthcare Cash Plan
• Enhanced Maternity Pay
• Employee Assistance Programme
• Support for Continuous Professional Development

We are an equal opportunities employer, and we are committed to recruiting the best person for this post. We will ensure fair and equal opportunities for all potential and existing employees. This relates to Gender, Marital status, Family status, Age, Race, Sexual orientation, and religious belief.