Guest Experience Lead - Front-of-House, Free Shift Meals

Kentucky Fried Chicken (KFC); Yeovil; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A well-known fast food chain is looking for a Guest Experience Lead in Yeovil, England to create a welcoming atmosphere for guests. You'll manage customer interactions, providing insightful service while utilizing digital ordering systems. Your great communication skills and problem-solving abilities will ensure smooth operations during busy periods. Join a community that values individuality and authentic contributions, with benefits including free meals on shift and generous discounts.

Benefits

Free food and drink on shift

25% staff discount

Career progression opportunities

Qualifications

• Friendly, clear communication with guests.
• Ability to handle complaints effectively.
• Tech savvy with digital ordering systems.

Responsibilities

• Greet guests warmly and energetically.
• Provide menu insights and answer questions.
• Assist guests with technological tools on-site.
• Monitor guest flow to reduce wait times.
• Manage complaints professionally and calmly.

Skills

Great communication

Problem-solving

Digital ordering proficiency

Job description

A well-known fast food chain is looking for a Guest Experience Lead in Yeovil, England to create a welcoming atmosphere for guests. You'll manage customer interactions, providing insightful service while utilizing digital ordering systems. Your great communication skills and problem-solving abilities will ensure smooth operations during busy periods. Join a community that values individuality and authentic contributions, with benefits including free meals on shift and generous discounts.