Guest Experience Ambassador (Waiter/Waitress)

Rocco Forte Hotels Limited; City of Edinburgh; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A prestigious hospitality brand in Edinburgh is looking for enthusiastic individuals to join their team. Candidates should demonstrate team spirit, trustworthiness, and pride in resolving guest issues. The organization offers growth and development opportunities, along with various perks including discounted hotel rates and learning programs. This position promises a rewarding career within a family-like culture dedicated to excellence.

Benefits

Discounted rates across our collection of iconic hotels

Discounted food & beverage experiences

Discounted spa treatment and products

Extensive learning and development opportunities

Meals on duty

Laundry of uniforms

Social activities and events

Recognition & reward programs

Annual awards

Employee Assistance Programme

Cycle to Work

Qualifications

• Passionate about celebrating the individuality of our hotels and guests.
• Ability to work collaboratively across departments.
• Pride in delivering exceptional service.

Responsibilities

• Cooperate well with colleagues in own team and across departments.
• Deliver discreet, understated, and timely service.
• Take ownership of performing the job well in line with departmental standards.

Skills

Team spirit

Trustworthiness

Problem resolution

Enthusiasm for learning

Job description

A prestigious hospitality brand in Edinburgh is looking for enthusiastic individuals to join their team. Candidates should demonstrate team spirit, trustworthiness, and pride in resolving guest issues. The organization offers growth and development opportunities, along with various perks including discounted hotel rates and learning programs. This position promises a rewarding career within a family-like culture dedicated to excellence.