Senior Analyst - Resilience Risk Management

London Stock Exchange Group; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prestigious financial market infrastructure provider is seeking a Senior Analyst for Operational Resilience. This role includes leading resilience initiatives, ensuring compliance with regulations such as PS21/3 and DORA, and developing performance metrics. The ideal candidate will have strong risk management skills, technical knowledge, and a collaborative mindset. You'll coach team members and maintain governance frameworks to promote high performance. Join a global firm committed to innovation, quality, and sustainability.

Benefits

Diverse and inclusive work environment

Career development opportunities

Focus on sustainability

Qualifications

• Strong understanding of operational resilience principles.
• Ability to apply technical knowledge to understand operations.
• Deep curiosity about technology and willingness to learn.
• Project-oriented with organizing and governance skills.
• Experience in operational resilience regulatory requirements.
• Communicates technical information clearly to various audiences.
• Demonstrates critical thinking skills related to organizational capabilities.
• Works effectively in collaborative environments and independently.

Responsibilities

• Lead delivery of Operational Resilience priorities.
• Own key deliverables across resilience portfolio.
• Coordinate annual PS21/3 Self-Assessment with business partners.
• Shape and manage governance forums for effective decision-making.
• Coach and develop junior team members for high performance.
• Monitor outcomes and objectives for resilience risks.
• Maintain governance framework for operational resilience outcomes.

Skills

Risk Management

Technology Knowledge

Project Management

Operational Improvements

Regulatory Knowledge

Communication

Critical Thinking

Stakeholder Management

Tools

LeanIX

IBM Blueworks

ServiceNow

Collibra

Job description

## Role profile:The Senior Analyst will report directly to the Director of Resilience Risk Management (RRM) and will play a leading role in driving the delivery of Operational Resilience (OpRes) outcomes across Digital Securities and Markets (DSM). As part of the first line of defence, RRM holds the responsibility for resilience risk, partnering closely with the Accountable Executives (AE) and Business Service Managers (BSM) across each product line to identify, assess, and remediate risks while ensuring full Regulatory compliance.In this role, the Senior Analyst will take end‑to‑end ownership of key resilience activities and programmes, ensuring the effective delivery, oversight, and governance of all RRM initiatives and BAU resilience responsibilities. They will be accountable for ensuring the organisation meets all resilience requirements under current and emerging regulation including the UK’s PS21/3 and the EU’s Digital Operational Resilience Act (DORA). The role spans multiple resilience dimensions (technology, data, cyber, people, property, and third‑party suppliers), making strong technical insight and a deep understanding of risk identification, assessment, and mitigation essential. The Senior Analyst will work directly with partners across business, technology, and operations within DSM and the wider LSEG Group to influence decision‑making and drive timely resolution of resilience risks.As RRM expands geographically, the Senior Analyst will also play a key role in coaching, guiding, and developing team members outside London to ensure a consistently high‑performing culture and aligned ways of working across all locations.**Key Responsibilities of the role:*** Lead the delivery of the Operational Resilience priorities, working directly with business, technology and business partners to drive consistent, high‑quality execution of resilience processes, reporting and risk activities.* Own and lead key deliverables across the resilience portfolio, ensuring clear plans, effective execution and timely escalation of issues.* Lead, coordinate and deliver the annual PS21/3 Self‑Assessment, including drafting submissions, engaging collaborators and supporting all related Executive and Board reporting.* As part of the annual PS21/3 Self-Assessment exercise, partner with the business, technical and operational teams, providing guidance and challenge to ensure Regulatory compliance across both technical and non‑technical resilience domains.* Shape, coordinate and manage the Resilience Risk Management (RRM) team’s recurring governance forums, ensuring effective decision‑making, high‑quality materials and strong collaborator engagement.* Coach, mentor and develop junior team members, particularly within newly established locations, fostering a high‑performing culture and providing day‑to‑day support and guidance.* Lead the delivery, tracking and monitoring of key Resilience Risk outcomes and objectives, providing a structured, evidence‑based view of progress across all stage gates and programme milestones.* Develop and maintain performance metrics and reporting key data points for Accountable Executives (AEs) and Business Service Managers (BSMs) across Important Business Services (IBS) to strengthen the overall resilience posture.* Maintain the overall governance framework, including Terms of Reference and the ongoing operation of governance forums that oversee LSE plc’s Operational Resilience outcomes and programme delivery.**Experience and skills required:*** **Risk Management:**Demonstrates a strong grasp of operational resilience principles, governance frameworks, and risk‑and‑control environments within technology, applying them effectively to assess, identify, and mitigate operational risks* **Technology:**Ability to apply existing technical knowledge to understand the tools, services and requirements of Equities-based businesses* **Upskilling:** Deep curiosity about technology and an ability to learn new technical processes, implementations and tooling to facilitate Resilience Risk discussions with SMEs, partners and process owners.* **Project Management:** Pro-actively builds outcomes and project objectives. Organise workloads and support team members in achieving effective governance and enhanced reporting mechanisms.* **Operational Improvements**: Identifies opportunities to improve efficiency while providing detailed transactions, services, and products, handles monetary assets and other resources to optimise cost effectiveness.* **Regulatory Knowledge**: Good understanding of Operational resilience requirements and related regulations like DORA, Critical Third-Party etc.* **Communication**: Communicates with clarity and precision, presenting complex and / or technical information in a concise format that is audience appropriate.* **Critical thinking**: Develops a broad, big-picture view and its mission to innovate through analysis of issues and trends and how these link to responsibilities, capabilities, and potential of the organisation.* **Stakeholder Management**: A collaborative team player who works effectively within small teams or independently, and engages proactively with key collaborators to deliver strong, business aligned outcomes.**Candidate Profile / Key Skills*** Ability to operate independently with little guidance* Ability to learn new skills and grow into broad roles* Hands on experience of resilience concepts in a 1LoD environment.* Applied knowledge of operational resilience regulatory requirements for e.g., PS21/3, DORA, Third-Party Risk, Critical Third Party CP22/3 regulation and related Operational Resiliency context.* Adaptable and good interpersonal abilities* Ability to work on multiple projects in a fast-paced changing environment.* Flexible work approach and be able to work to agreed timelines* Proficient in MS Office products. Knowledge of LeanIX, IBM Blueworks, ServiceNow, Collibra is desirable.**Career Stage:**Senior Associate**London Stock Exchange Group (LSEG) Information:**Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership**, **Excellence** and **Change** underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising