Care Home Administrator

Harbour Healthcare Ltd; Stoke-on-Trent; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading care provider in Stoke-on-Trent is seeking a Care Home Administrator to ensure the smooth running of the office. Responsibilities include processing payroll, maintaining compliance documents, and supporting recruitment. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and prior administrative experience. Benefits include a pension scheme, discounts, and wellness programs.

Benefits

Discounts on Shopping and Entertainment

FREE face-to-face counselling

Employee of the month voucher

Opportunities for training and career progression

Salary Sacrifice Pension scheme

Blue Light Card discounts

FREE eye test and discounted glasses

Cashback card

FREE wellbeing portal access

Seasonal Company events

Refer a friend scheme

Qualifications

• Previous experience in an administrative role is required.
• Ability to prioritize tasks effectively.
• Demonstrable communication skills during the interview.

Responsibilities

• Processing payroll details for all employees.
• Maintaining compliance dashboards and ensuring document compliance.
• Assisting with the recruitment selection process.
• Providing general administrative support to the management.

Skills

Excellent written and verbal communication skills

Proficiency using Microsoft Office Suite

Hands-on experience with office equipment

Professional attitude and appearance

Ability to be resourceful and proactive

Excellent organisational skills

Multitasking and time-management skills

Job description

Care Home Administrator

Clement Court Care Home, High Lane, Tunstall, Stoke-on-Trent ST6 6JN

Harbour Healthcare

Harbour Healthcare are recruiting for a Admin assistant in Tunstall, Stoke on Trent. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self‑motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands‑on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time‑management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face‑to‑face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card – up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card – save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.

Apply now!

#INDHP