Ecommerce Customer Account Manager – Onsite Bradford

Advanced Supply Chain Group; Oakenshaw; On-site; GBP 28,000 - 32,000; Full time

Job summary

A logistics services provider in Bradford is seeking a Customer Account Manager to manage key client relationships and ensure efficient operations in a fast-paced environment. Responsibilities include overseeing customer inquiries, managing data reports, and leading account management. The ideal candidate will have experience in a customer-focused role, understand warehousing processes, and excel with IT systems. A competitive salary and development opportunities are offered in this permanent full-time position.

Benefits

25 days annual leave

Enhanced maternity package

Salary sacrifice pension scheme

Ongoing training and development

Qualifications

• Previous experience within a similar customer facing role and environment.
• Experience of warehousing processes.
• Experience using IT systems to input and extract data.

Responsibilities

• Effectively manage all expectations in line with achievable operational service levels.
• Attend customer visits/meetings on and off-site including conference calls.
• Manage stock files and inbound/outbound reports.

Skills

Customer facing experience

Warehousing processes

Using IT systems for data

Experience with WMS solutions

3PL experience

Job description

A logistics services provider in Bradford is seeking a Customer Account Manager to manage key client relationships and ensure efficient operations in a fast-paced environment. Responsibilities include overseeing customer inquiries, managing data reports, and leading account management. The ideal candidate will have experience in a customer-focused role, understand warehousing processes, and excel with IT systems. A competitive salary and development opportunities are offered in this permanent full-time position.